Author Topic: E-Acca  (Read 4547 times)

Offline Al1040

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E-Acca
« on: 14 January 2021, 11:32 »
I was wondering if anyone has expedience a significant increase in costs from E-Acca

I placed an order for a couple of parts as recommended by Golfdave (Thanks again for your guides) being the aero guards for the rear suspension and the front exhaust cover for the princely sum of around 45 euros which I didn't think too bad all things considered for a couple of pieces of plastic.

I then get an email the other day asking me to pay an extra 43 euros for shipping! No mention of this at checkout etc....

I responded saying sorry should have been told this at the time of purchase and to cancel the order, to which they said sorry its in the T's & C's pay up (to paraphrase)

I have looked high and low and cannot find the T's & C's so may well just have to cough up, but not happy :angry:

Just a heads up folks, but I will certainly be looking at somewhere else to buy from in the future.
67 Plate Mk 7.5 GTD DSG

Offline Ceefeesh

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Re: E-Acca
« Reply #1 on: 14 January 2021, 12:42 »
I bought parts off them on the suggestion of others on this site (which I still haven’t fitted) and the postage was included in the cost up front. However, the delivery time was woeful. It took six weeks, twice the time estimate. 🙁
Previous owner of many Golfs and GTIs. Now Audi S3.

Offline kmpowell

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Re: E-Acca
« Reply #2 on: 14 January 2021, 12:46 »
I suspect this is due to BREXIT. As of Jan the 1st BREXIT now means we are an independent trading country outside of EU VAT/import/export rulea.

With that in mind anything imported into the UK from a EU retailer now attracts 'third country levy' and 'VAT' to be applied to the base pre EU VAT € cost

These 2 levies are processed by the shipping company who will also charge a processing fee of circa 2% (with a minimum value of around £10-15 per transaction.

:)



SOLD March 2021
2019 GTI Performance, 5DR, DSG - Isaac Blue, Leather, Pan Roof, 19" Brescias, DCC, Dynaudio, Rear Camera, Keyless, Electric Memory Driver Seat.

Offline Rudedog

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Re: E-Acca
« Reply #3 on: 14 January 2021, 13:08 »
Yep, I regularly buy small items from Germany and since the 31/12 postage costs have in some instances tripled!

Now the postage costs are more than the item itself.

I really hope we don't go the same way as post from the US where various costs might have to be paid before pick up.

2019 Golf GTI PP DSG, Isaac Blue, TCR spoiler.

Offline kmpowell

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Re: E-Acca
« Reply #4 on: 14 January 2021, 13:29 »
I really hope we don't go the same way as post from the US where various costs might have to be paid before pick up.
It'll depend on the shipping company, because it's them (not the retainer) who handle the 3 charges. I buy a lot of sneakers and I had a package held by UPS last week until the costs had been paid, before they would release it to me. Where as FedEX sent me a bill after I'd taken delivery.
SOLD March 2021
2019 GTI Performance, 5DR, DSG - Isaac Blue, Leather, Pan Roof, 19" Brescias, DCC, Dynaudio, Rear Camera, Keyless, Electric Memory Driver Seat.

Offline SRGTD

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Re: E-Acca
« Reply #5 on: 14 January 2021, 13:55 »
I was going to buy some new alloys for my car early this year from a European based company. However, because of the Brexit situation, I bought them early (end of November / beginning of December) as I anticipated they’d probably cost more from this month, due to the imposition of additional taxes and levies. Additionally, they might also have been delayed with the extra admin procedures / form filling and customs checks that companies are having to deal with.

Seems it was the right decision to buy early :smiley:.



2020 Polo GTI Plus; Pure White, DSG (because they all are)
Gone but not forgotten;
2016 Polo GTI; Blue Silk
2011 mk6 Golf GTD; Carbon Grey
2007 mk5 Golf GT (2.0 170bhp TDI version); Deep Black Pearl
2002  mk4 Golf GTI (the 150 bhp diesel version); Deep Black Pearl

Offline Watts

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Re: E-Acca
« Reply #6 on: 14 January 2021, 14:03 »
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline kmpowell

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Re: E-Acca
« Reply #7 on: 14 January 2021, 14:13 »
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

You can use this GOV tool to look up what duties are due/paid on goods coming in from retailers abroad...

https://www.gov.uk/trade-tariff

SOLD March 2021
2019 GTI Performance, 5DR, DSG - Isaac Blue, Leather, Pan Roof, 19" Brescias, DCC, Dynaudio, Rear Camera, Keyless, Electric Memory Driver Seat.

Offline Watts

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Re: E-Acca
« Reply #8 on: 14 January 2021, 14:26 »
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

You can use this GOV tool to look up what duties are due/paid on goods coming in from retailers abroad...

https://www.gov.uk/trade-tariff

Thanks for the link. I tried to look it up but what a cr@p site, amazingly for gov.uk :rolleyes: If that's what importers face we're doomed!

I'll just have to wait and see.
2019 Oryx White 5dr TCR.

Was - 2015 Tornado Red 3dr GTI PP, manual, Santiagos, Audi short shifter.

Offline Al1040

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Re: E-Acca
« Reply #9 on: 14 January 2021, 14:32 »
I bought the damper from then and shipping was included upfront as well, hence a little peeved to get this demand to pay the shipping, I am half minded not to bother and see what happens, as far as I was concerned deal was done upon initial purchase.
67 Plate Mk 7.5 GTD DSG