Author Topic: A year on...  (Read 23866 times)

Offline brettblade

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Re: A year on...
« Reply #30 on: 10 January 2018, 10:23 »
Car went into the dealers yesterday, went out for a 40 minute test drive with one of their technicians.  Technician couldn't hear anything, but I certainly could.  We didn't manage to replicate it at its worst though, and I knew what I was listening for.  They were reluctant to do anything with not actually being able to diagnose anything, which is understandable.  I checked and confirmed there was a TPI for greasing the wishbone bushes and agreed that I would pay for the TPI to be applied and then claim the cost back if it cured the noise.  When I came to collect, they had carried it out under goodwill anyway - bonus!

I headed back to the same stretch of road where earlier that morning it was most evident, and the noise was very much suppressed.  If I'm being very picky, it is still there, but if I didn't know what to listen for then there is no way I would pick it up.  Hopefully this has cured it, but I've not had chance to get the car out for a longer drive yet.
Orded 04/06/2016
Build W/C 01/08/2016
Handover 01/09/2016
GTI PP, CSG, Tech pack, parking pack, 90% tints, DCC, 19" Santiago alloys
Soon to be gone!

7.5R Indium Grey, 19” Spielbergs expected 01/03/2019.

Offline I wanted a GTi

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Re: A year on...
« Reply #31 on: 10 January 2018, 10:46 »
Car went into the dealers yesterday, went out for a 40 minute test drive with one of their technicians.  Technician couldn't hear anything, but I certainly could.  We didn't manage to replicate it at its worst though, and I knew what I was listening for.  They were reluctant to do anything with not actually being able to diagnose anything, which is understandable.  I checked and confirmed there was a TPI for greasing the wishbone bushes and agreed that I would pay for the TPI to be applied and then claim the cost back if it cured the noise.  When I came to collect, they had carried it out under goodwill anyway - bonus!

I headed back to the same stretch of road where earlier that morning it was most evident, and the noise was very much suppressed.  If I'm being very picky, it is still there, but if I didn't know what to listen for then there is no way I would pick it up.  Hopefully this has cured it, but I've not had chance to get the car out for a longer drive yet.

Dealer sending out a hard of hearing person to listen for a noise, that is not the first time it has happened. Had similar myself with a Volvo years back with front suspension knocking and the guy was Waring a hearing aid.

Good to see you have mostly sorted it out for you.
5 door GTD in night blue collected 1/3/17

Offline brettblade

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Re: A year on...
« Reply #32 on: 10 January 2018, 12:04 »
Car went into the dealers yesterday, went out for a 40 minute test drive with one of their technicians.  Technician couldn't hear anything, but I certainly could.  We didn't manage to replicate it at its worst though, and I knew what I was listening for.  They were reluctant to do anything with not actually being able to diagnose anything, which is understandable.  I checked and confirmed there was a TPI for greasing the wishbone bushes and agreed that I would pay for the TPI to be applied and then claim the cost back if it cured the noise.  When I came to collect, they had carried it out under goodwill anyway - bonus!

I headed back to the same stretch of road where earlier that morning it was most evident, and the noise was very much suppressed.  If I'm being very picky, it is still there, but if I didn't know what to listen for then there is no way I would pick it up.  Hopefully this has cured it, but I've not had chance to get the car out for a longer drive yet.

Dealer sending out a hard of hearing person to listen for a noise, that is not the first time it has happened. Had similar myself with a Volvo years back with front suspension knocking and the guy was Waring a hearing aid.

Good to see you have mostly sorted it out for you.

Door seals are regularly fed so that's much improved now, and I ended up curing the rattle myself.  I took all of the plastic undertrays off the underside of the car while it was up on the ramp.  Found a load of small stones on the passenger side (directly underneath where the passenger seat is).  The noise was there from new so the stones must have been too, I've not had it since then.  Really odd that it would pretty much only ever happen in Sport mode though!

I think I now have an issue free car, but only time will tell when it comes to the knocking that was on the suspension.
Orded 04/06/2016
Build W/C 01/08/2016
Handover 01/09/2016
GTI PP, CSG, Tech pack, parking pack, 90% tints, DCC, 19" Santiago alloys
Soon to be gone!

7.5R Indium Grey, 19” Spielbergs expected 01/03/2019.

Offline I wanted a GTi

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Re: A year on...
« Reply #33 on: 10 January 2018, 12:33 »
Car went into the dealers yesterday, went out for a 40 minute test drive with one of their technicians.  Technician couldn't hear anything, but I certainly could.  We didn't manage to replicate it at its worst though, and I knew what I was listening for.  They were reluctant to do anything with not actually being able to diagnose anything, which is understandable.  I checked and confirmed there was a TPI for greasing the wishbone bushes and agreed that I would pay for the TPI to be applied and then claim the cost back if it cured the noise.  When I came to collect, they had carried it out under goodwill anyway - bonus!

I headed back to the same stretch of road where earlier that morning it was most evident, and the noise was very much suppressed.  If I'm being very picky, it is still there, but if I didn't know what to listen for then there is no way I would pick it up.  Hopefully this has cured it, but I've not had chance to get the car out for a longer drive yet.

Dealer sending out a hard of hearing person to listen for a noise, that is not the first time it has happened. Had similar myself with a Volvo years back with front suspension knocking and the guy was Waring a hearing aid.

Good to see you have mostly sorted it out for you.

Door seals are regularly fed so that's much improved now, and I ended up curing the rattle myself.  I took all of the plastic undertrays off the underside of the car while it was up on the ramp.  Found a load of small stones on the passenger side (directly underneath where the passenger seat is).  The noise was there from new so the stones must have been too, I've not had it since then.  Really odd that it would pretty much only ever happen in Sport mode though!

I think I now have an issue free car, but only time will tell when it comes to the knocking that was on the suspension.

I had a multitude of rattles in my car from new and ended up removing all the door cards and using felt tape I now have a rattle free car. The one that was the hardest to sort was when the soundaktor was turned on at higher revs the dash rattled but it turned out to be the cover behind the rear view mirror. Turned the soundaktor off and it hasn't made a noise since.
5 door GTD in night blue collected 1/3/17

Offline brettblade

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Re: A year on...
« Reply #34 on: 11 January 2018, 15:32 »
Knock still there!  On the brink of giving up with this.  Dealer can’t find anything, to be fair I can’t find anything when it’s on the ramp either.

I’m convinced it isn’t right on the basis that it doesn’t sound right and the passenger side doesn’t do it, but has anyone got a similarly specced car relatively local (19s and DCC) that I can cross check against?
Orded 04/06/2016
Build W/C 01/08/2016
Handover 01/09/2016
GTI PP, CSG, Tech pack, parking pack, 90% tints, DCC, 19" Santiago alloys
Soon to be gone!

7.5R Indium Grey, 19” Spielbergs expected 01/03/2019.

Offline brettblade

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Re: A year on...
« Reply #35 on: 12 January 2018, 13:54 »
Case open with VW UK, not particularly very hopeful so far.  Gotten to the point now where the only time I drive the car is when I'm trying to replicate the knock so I can know the exact conditions needed to demonstrate it fully on a test drive.

Had enough, this is not an enjoyable ownership experience - settlement figure requested and now known!!
Orded 04/06/2016
Build W/C 01/08/2016
Handover 01/09/2016
GTI PP, CSG, Tech pack, parking pack, 90% tints, DCC, 19" Santiago alloys
Soon to be gone!

7.5R Indium Grey, 19” Spielbergs expected 01/03/2019.

Offline brettblade

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Re: A year on...
« Reply #36 on: 16 January 2018, 19:21 »
Booked in with the dealers to basically drive it around for a week, it’s going in on Thursday morning.  Nothing to lose at this point really as all it does at the minute is occupy the drive!

Odds on “we can’t find anything”?
Orded 04/06/2016
Build W/C 01/08/2016
Handover 01/09/2016
GTI PP, CSG, Tech pack, parking pack, 90% tints, DCC, 19" Santiago alloys
Soon to be gone!

7.5R Indium Grey, 19” Spielbergs expected 01/03/2019.

Offline hog_hedge

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Re: A year on...
« Reply #37 on: 16 January 2018, 20:04 »
Booked in with the dealers to basically drive it around for a week, it’s going in on Thursday morning.  Nothing to lose at this point really as all it does at the minute is occupy the drive!

Odds on “we can’t find anything”?

I can’t really help you but I wish you the best of luck and I hope you get the outcome that you’re looking for.

Offline brettblade

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Re: A year on...
« Reply #38 on: 16 January 2018, 22:01 »
Booked in with the dealers to basically drive it around for a week, it’s going in on Thursday morning.  Nothing to lose at this point really as all it does at the minute is occupy the drive!

Odds on “we can’t find anything”?

I can’t really help you but I wish you the best of luck and I hope you get the outcome that you’re looking for.

Much appreciated nonetheless.
Orded 04/06/2016
Build W/C 01/08/2016
Handover 01/09/2016
GTI PP, CSG, Tech pack, parking pack, 90% tints, DCC, 19" Santiago alloys
Soon to be gone!

7.5R Indium Grey, 19” Spielbergs expected 01/03/2019.

Offline brettblade

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Re: A year on...
« Reply #39 on: 18 January 2018, 20:19 »
Now without the car for a week or so, we’ll see what happens!
Orded 04/06/2016
Build W/C 01/08/2016
Handover 01/09/2016
GTI PP, CSG, Tech pack, parking pack, 90% tints, DCC, 19" Santiago alloys
Soon to be gone!

7.5R Indium Grey, 19” Spielbergs expected 01/03/2019.