So collected my car today for the car. They are adamant that its the gearbox but when i asked to speak to the master technician or any other technician they were all busy, poor customer service me thinks that they cant evn get someone to answer my questions.
They also gave me some crap about how they have spoken to VW and would think about a potential goodwill gesture to cover some if not all the cost, as long as they could do a DSG oil change @ £179. without this VW wouldn't even entertain the thought. I told them the car had the DSG oil changed 2 years ago @ its 80k miles and have never noticed any reduction in its performance or even any oil stains from a leaking gearbox etc. No answer to this apart from we have to do oil change first before going back to VW. I also asked what if i paid £179 and then VW still didn't do anything i have just paid good money for something that was fine all along? nothing.
Told them i would think about it and reluctantly handed over £70 for the diagnostic that is worth absolutely nothing. No report not print out, just that they tested and confirmed noise from gearbox, absolute rubbish. Wil be writing a letter of complaint as that is just not on.
So car itself is the same as i handed it in, don't think they even rotated the wheel like i asked. Drives well, handles well even in the Glasgow rain, slight clicking noise still present (annoying now i know what to listen out for, wife says she cant hear it but then again she wears a headscarf and usually has 2 screaming kids to deal with all the time)
Will try and find a small independent garage that deals with VAG and get another opinion. possible stick teh car up on some axle stands to see if i can see anything obvious (tire/suspension etc or something)
