GTi - Service nightmare - advice

[Gingernick]

was worried when I found out Benfield had been bought by Lookers, mine was just serviced last week but they were as good as ever with pick up drop off, little video of the underside of the car during service and, giving the inside a good clean! phone call afterwards to let me know all was well and asking if it was ok to drop the car of earlier if it was convenient for me

[monkeyhanger]

was worried when I found out Benfield had been bought by Lookers, mine was just serviced last week but they were as good as ever with pick up drop off, little video of the underside of the car during service and, giving the inside a good clean! phone call afterwards to let me know all was well and asking if it was ok to drop the car of earlier if it was convenient for me

Ive had a few appaling experiences with Benfield with very shoddy repairs and minor damage they caused to my paintwork which they tried to hide (Silverlink). The Scotswood Road branch is far better.

[Pinky1959]

Benfield in Dumfries are really good since we bought our VWs a GolfGTD MK6 though .and Tiguan sport .
Getting them both MOTd in next two weeks and they have price matched the cost of MOT all because I e mailed and asked if they would .
Been cleaning Tiguan last week and doing wifes Golf today and tomorrow if its dry .
Not had any problems and service is excellent .