You'll never guess what.....
At 2:30pm I rang the dealership up as I hadn't heard a peep from my salesman. He didn't answer, so I left a message basically saying I can finish at 3:30pm, so could he let me know for sure that the car is ready and i'll get straight there form work (it's half the distance from work to there as it is from home to there).
At 3:15 I still hadn't heard.so I rang again and the receptionist put a tannoy out for him, she knew I was calling to confirm pick up today. Instead of picking up, she came back with a message to say he was with a customer, but my car won't be ready today. So I came straight home. Seems a bit ignorant of him not to take a minute out to tell me himself, perhaps he'll ring before he finishes tonight to offer an explanation and confirm pick-up tomorrow.
Last time my car was a little late, it was because they were "surprising me" with free Autoglym (which was well applied, and presumably extended the time they nedeed with the car for that and the PDI). Hopefully it'll be more of the same - probably not though.