Author Topic: Build Week 21 is finally here  (Read 16891 times)

Offline monkeyhanger

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Re: Build Week 21 is finally here
« Reply #10 on: 19 May 2015, 13:03 »
I'm convinced mine has had a knock at Emden....that would be the icing on the cake. :whistle:
Whey ya bugger! It's finally arrived after an 8 month wait....
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Offline Diehammer

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Re: Build Week 21 is finally here
« Reply #11 on: 19 May 2015, 13:38 »
I am convinced that yours is in the drink at Emden and they are hurriedly building a new one.
Golf GTD MK7 5 door Manual, Carbon Grey, Keyless Entry, Rear View Camera.

Ordered 26/02/15  Build Week Confirmed 24/04/15 (BW21) Stage 5a 19/05/15 Stage 5b 21/05/15 Stage 5c 29/05/15 Stage 6 02/06/15 Stage 7 04/06/15 Pick Up 06/06/15

Offline benmartingolf

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Re: Build Week 21 is finally here
« Reply #12 on: 19 May 2015, 15:44 »
Sounds a strange one. Hopefully Ronald has some news for you today instead of the "congrats its arrived at Emden bs". I have emailed and called my dealer for news on my car. I feel like I'm majorly pestering but its been 80 odd days since ordering. its been 6 days since I got my stage 6.

Going in on Thursday hopefully to sort my finance out etc.
Collect 28th May 2015

GTI MK7, Pure White, 5 Door, DSG, Performance Pack, Discover Pro, Dynaudio, Keyless

Offline monkeyhanger

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Re: Build Week 21 is finally here
« Reply #13 on: 19 May 2015, 18:06 »
More BS, I got my phonecall shortly after leaving work.

He seemed to remember me as he didn't try to make out that the car being at Emden (still) was progress. Instead he tried to convince me on numerous occasions that 34 weeks for an R was now the norm, and moving from 5b to 5c in 10 working days was the exception rather than the rule - which completely contradicted the last conversation we had. Of course I had to pull him on it and mention that someone on a BW19 had already had their R arrive in the UK via Tyne dock (the same dock mine will be coming via), yet mine built a week earlier had not moved.

I said it seemed either suspicious or completely lacking in organisation that cars built after mine were getting shipped and said "I hope it hasn't had an accident at Emden".

After about the 5th time of him saying that since October, 34 weeks was now normal lead time for an R, I mentioned that plenty of people on an R specific forum were getting their cars in 5 to 6 months, and that my car was ordered prior to October. I pressed him for an explanation as to why my Sept order R still seems to officially be a Dec ordered car (as he said he'd find out last time we spoke), and once again he had no answer. I stated that this was my 8th new VW and i'd never experienced a delay like this (the GTD came closest at 6 months, but there was a mix-up between mine and my dad's GTDs at the dealership - so there's a known reason for that). I asked when the MK8 R was due as I might have to put my order in for it soon.  :grin:

He said that he was quietly confident that my car would be on the next ship, but had absolutely no info to back taht up, I asked if he knew when the next ship was to Tyne from Emden and he didn't know. I told him it was the "City of Amsterdam", due in Thurs lunchtime, and if it wasn't on that then the next ship was at least a week away - which would mean 4 weeks stuck at Emden. He had no answer.

I said that the main reason I was giving him a hard time was because my GTD's tyres are getting close to the legal limit, and the poor Bridgestone tyres VW seem to insist on fitting to UK bound Golfs were pretty slippery when new. Approaching 3 months beyond expected delivery, I said that I would take great exception to having to stump up for 2 tyres to stay legal right on the verge of getting my new R. Ronald said that if my car doesn't get on the next ship to Tyne, they might stick me in a courtesy car to save my tyres - I asked whether it would be an R and he laughed.

I mentioned that i'd been to Berlin recently and said that had I known how long my car would languish at Emden, i'd have saved myself the cost of the flights home and driven it from Wolfsburg!

We called it a day after 20 mins, he's ringing me again on Friday. Lets see what pearls of wisdom I get there if my car isn't on the City of Amsterdam.

« Last Edit: 19 May 2015, 18:20 by monkeyhanger »
Whey ya bugger! It's finally arrived after an 8 month wait....
MK7 R 5 door, manual, Lapiz Blue, Prets.

Offline benmartingolf

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Re: Build Week 21 is finally here
« Reply #14 on: 19 May 2015, 19:13 »
More BS, I got my phonecall shortly after leaving work.

He seemed to remember me as he didn't try to make out that the car being at Emden (still) was progress. Instead he tried to convince me on numerous occasions that 34 weeks for an R was now the norm, and moving from 5b to 5c in 10 working days was the exception rather than the rule - which completely contradicted the last conversation we had. Of course I had to pull him on it and mention that someone on a BW19 had already had their R arrive in the UK via Tyne dock (the same dock mine will be coming via), yet mine built a week earlier had not moved.

I said it seemed either suspicious or completely lacking in organisation that cars built after mine were getting shipped and said "I hope it hasn't had an accident at Emden".

After about the 5th time of him saying that since October, 34 weeks was now normal lead time for an R, I mentioned that plenty of people on an R specific forum were getting their cars in 5 to 6 months, and that my car was ordered prior to October. I pressed him for an explanation as to why my Sept order R still seems to officially be a Dec ordered car (as he said he'd find out last time we spoke), and once again he had no answer. I stated that this was my 8th new VW and i'd never experienced a delay like this (the GTD came closest at 6 months, but there was a mix-up between mine and my dad's GTDs at the dealership - so there's a known reason for that). I asked when the MK8 R was due as I might have to put my order in for it soon.  :grin:

He said that he was quietly confident that my car would be on the next ship, but had absolutely no info to back taht up, I asked if he knew when the next ship was to Tyne from Emden and he didn't know. I told him it was the "City of Amsterdam", due in Thurs lunchtime, and if it wasn't on that then the next ship was at least a week away - which would mean 4 weeks stuck at Emden. He had no answer.

I said that the main reason I was giving him a hard time was because my GTD's tyres are getting close to the legal limit, and the poor Bridgestone tyres VW seem to insist on fitting to UK bound Golfs were pretty slippery when new. Approaching 3 months beyond expected delivery, I said that I would take great exception to having to stump up for 2 tyres to stay legal right on the verge of getting my new R. Ronald said that if my car doesn't get on the next ship to Tyne, they might stick me in a courtesy car to save my tyres - I asked whether it would be an R and he laughed.

I mentioned that i'd been to Berlin recently and said that had I known how long my car would languish at Emden, i'd have saved myself the cost of the flights home and driven it from Wolfsburg!

We called it a day after 20 mins, he's ringing me again on Friday. Lets see what pearls of wisdom I get there if my car isn't on the City of Amsterdam.

Sorry to hear he had no answers and is just blagging it. Its like salesmen assume you are an idiot and they can feed you crap. We had it when we moved into our house. Persimmon were terrible then and gave us excuse after excuse about why we were 4 months late moving in.

Really hope he has better news for you on Friday!!!

Collect 28th May 2015

GTI MK7, Pure White, 5 Door, DSG, Performance Pack, Discover Pro, Dynaudio, Keyless

Offline Diehammer

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Re: Build Week 21 is finally here
« Reply #15 on: 19 May 2015, 19:23 »
Ben I was the same with persimmon, they took over 7 months to build my house last year. They are on watchdog this week for something maybe vw UK should be on it as well.

Monkeyhanger I noticed that about the ships today as well. Hopefully mine will be on the City of Amsterdam this week as well.
Golf GTD MK7 5 door Manual, Carbon Grey, Keyless Entry, Rear View Camera.

Ordered 26/02/15  Build Week Confirmed 24/04/15 (BW21) Stage 5a 19/05/15 Stage 5b 21/05/15 Stage 5c 29/05/15 Stage 6 02/06/15 Stage 7 04/06/15 Pick Up 06/06/15

Offline monkeyhanger

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Re: Build Week 21 is finally here
« Reply #16 on: 19 May 2015, 19:43 »

Sorry to hear he had no answers and is just blagging it. Its like salesmen assume you are an idiot and they can feed you crap. We had it when we moved into our house. Persimmon were terrible then and gave us excuse after excuse about why we were 4 months late moving in.

Really hope he has better news for you on Friday!!!

I mentioned to him also that it seems as though he is thoroughly unprepared every time he calls. The fact that I know when the next ship is going from Emden to Tyne and he does not, let alone whether my car is scheduled to cadge a lift on it is pretty poor form.

He did say he's got a lot of complainants to deal with regarding late builds and delivery right now. I asked if there were any delays on the Polo right now. Thankfully he said no - almost certainly going to be ordering the missus a Polo GTI in the next month - just have to be sure of the finer details of the incentives (if the car is late, when do the offers expire etc).

New build houses - lots of fun and games - did it once and had a 3 page snag list, about 1/3 of the work got done. That was Barratts, they're all as bad as each other. Mine was built on time though.
Whey ya bugger! It's finally arrived after an 8 month wait....
MK7 R 5 door, manual, Lapiz Blue, Prets.

Offline benmartingolf

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Re: Build Week 21 is finally here
« Reply #17 on: 19 May 2015, 19:53 »
Ben I was the same with persimmon, they took over 7 months to build my house last year. They are on watchdog this week for something maybe vw UK should be on it as well.

Monkeyhanger I noticed that about the ships today as well. Hopefully mine will be on the City of Amsterdam this week as well.

Yeh me and the Mrs will be watching that!!! Bloody nightmares some of these companies. Hopefully VW will sort Monkeyhanger's car out and compensate accordingly. Sometimes we all try to get something for nothing but he genuinely deserves something to make up for the cock ups!!
Collect 28th May 2015

GTI MK7, Pure White, 5 Door, DSG, Performance Pack, Discover Pro, Dynaudio, Keyless

Offline Diehammer

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Re: Build Week 21 is finally here
« Reply #18 on: 20 May 2015, 09:12 »
Oh well no 5b for me today  :cry:
Golf GTD MK7 5 door Manual, Carbon Grey, Keyless Entry, Rear View Camera.

Ordered 26/02/15  Build Week Confirmed 24/04/15 (BW21) Stage 5a 19/05/15 Stage 5b 21/05/15 Stage 5c 29/05/15 Stage 6 02/06/15 Stage 7 04/06/15 Pick Up 06/06/15

Offline TH91

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Re: Build Week 21 is finally here
« Reply #19 on: 20 May 2015, 09:43 »
Mine still hasn't moved from Stage 3 yet.

My dealer sent me an e-mail confirming it is scheduled for BW21, but then insists that this week is actually week 20?

Not quite sure what he's up to!
Now: MK7 Golf GTD, 3Dr, Manual, Tornado Red, Vienna Leather, Tech Pack, Park Pack (Expected 06/2015)