« Reply #3 on: 10 April 2015, 18:18 »
Hello guys,
Frankly I'm losing patience with my dealer (again) and I'm now thinking about cancelling my order and popping down to Audi for the RS3.
Where do you stand in getting your deposit back if your build week isn't confirmed yet? This is with a franchised main dealer.
With a good reason to cancel (long wait), and the fact that BW isn't confirmed, the dealership have absolutely no good reason to retain your deposit - what's the wait so far Mr Savage?
It's not so much the wait. I expect that. It's the way my salesman never answers his phone, never returns calls when he says he will, keeps me on hold for weeks until I have to ring him back up. Im still waiting for him to get back to me on this tech pack addition which I asked him about 3 weeks ago!
They charged me twice the agreed deposit and put me in overdraft as I was not expecting that amount of money to be taken out my account.
They haven't sent me my new contract with the agreed deposit (upon collection).
The list goes on and on...
Argh!
« Last Edit: 10 April 2015, 18:22 by Mr Savage »

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Current - MK7 Golf GTI - Tornado Red, 5 Door, DSG, Performance Pack, Dynamic Chasis Control, Panoramic Sunroof, Discover Navigation, Dynaudio.
On Order - MK7 Golf R - Pearlescent Black, 3 Door, DSG, Vienna Leather, Discover Nav Pro, Rear View Camera, High Beam Assist, Keyless Entry, Dynaudio (Tech Pack)
All gone.
Now;
MK7 Golf R - Lapiz Blue, 5 Door, DSG, Carbon Nappa, Discover Nav Pro.