What you can expect if you buy a MK7 Golf R

[Mark V GTD]

All very well - but the trouble here is two-fold. Firstly they are abusing cars prior to delivery (which is nigh on impossible for the new owner to do anything about as he may not even be aware the car is actually at the dealership).

Secondly the issue is this dealerships use of what seems like a less than ideal open site (accessed over a kerb) to store new vehicles - again not much Joe Customer can do about that apart from research and avoid.

An Audi dealer very near me uses the Tesco car park immediately opposite them to store newly registered cars. These are all 64 plate Audis ranging up to A8's so not sure if they are there awaiting collection - but it does seem a little unusual. Having said that the dealers site is very confined so I understand they need the additional space...

[Steve78]

The photos of the dealership & location in the OP should have set the alarm bells ringing.  Just go to a respectable dealer and you should be ok.

I ordered my new GTI with Lancaster VW in Letchworth which used to be called Jardine Motors and Wayside VW before it, they are a chain of dealers that are part of a family run business.  I've never had any issues with my Mk5 GTI in the last 6 years and I have full confidence in them with the new car on order.

[gazmondo35]

The photos of the dealership & location in the OP should have set the alarm bells ringing.  Just go to a respectable dealer and you should be ok.

I ordered my new GTI with Lancaster VW in Letchworth which used to be called Jardine Motors and Wayside VW before it, they are a chain of dealers that are part of a family run business.  I've never had any issues with my Mk5 GTI in the last 6 years and I have full confidence in them with the new car on order.

I brought my gti from them & would totally agree they are a first class dealership, but word of warning don't let them wash it , you will end up with lots of swells in the paint.

[Snoopy]

I used to sell cars at a Fiat dealership. Our new cars were delivered to our main dealership around 40 miles away, so we used to drive them back from there. Often we would bring 3 or 4 of them over at a time, so as you can imagine, the journey back often turned into a round of the Fiat Punto challenge.

Back then, you could reset the mileage to zero by pressing the trip reset button before it had got to 200 miles, so by the time they had been prepared for the customer, no one would have been any the wiser.

As Snoopy said, it's always happened and always will. Your £300 washing machine will have more care taken of if pre-delivery than your £30,000 car.

Nothings changed dealers are still the same today, the same things still happen, except you have to electronic reset i get to hear the story's daily from family and close friends that still work in main dealers. Reading this thread just goes to show me that most people have no clue what happens in dealerships at all levels and are simply fooled by them.