Newb here - Hit with mk5 cam chain bill and about to trade in for a 2009 GTI

[saltire]

@charlie from my experience they have been good to deal with, guys I have been dealing with in the service dept and sales side have been very helpful.  My main gripe over the GT is with VW themselves and have raised a case with CS (made a point asking them to note positive feedback on the people I've dealt with so far), we'll see where it goes.

[Pld118]

@saltire - Did VW UK acknowledge your correspondence? 

If so, what email address did you use please?

Thanks.

[saltire]

Pld118 - over phone to CS as it's too easy to ignore un-monitored emails.  Was assured Case Manager would call me by tomorrow so need to wait and see.

[Pld118]

Thanks.