BW16 Club

[karlak]

Re the servicing, dealer my rang me to say the £199 deal was ending and if I wanted it it would get added to my order (which I did)

Karlak - you said you just sorted your finance out so you order the car with no deposit? I paid £1000 up front so surely money changing hands locks in the price (including the finance interest rate)

It wasn't offered to have it added as an "option". Interesting, thanks for letting me know.

 Finance was sorted today, but I had left a £500 deposit when the car was ordered in January.  I went through all this with them today, but they insist it does "lock" anything in from a finance/promotion offer.  This would also be backed up by the finance quote I got in January, which clearly states that the offer is for 30 days only.

[silver38]

I was asked to leave 10% deposit(£31770) but I gave them £2,000 when I ordered, I'm giving them money when I collect the car.

[p9ul]

Yeah I went armed with £3k when I ordered but only had to hand over £1k.

The servicing was listed as an optional extra on the car configurator (still at 299), the dealer asked if we wanted it at an offer of 199, we said yes but preferred to pay for it outright, we only wanted to order things that would change the order going to the factory if you know what I mean - a servicing agreement wasn't going to change what the factory was going to build. Our dealer then rang us later to say the option had changed to the monthly payments, and if we still wanted it at 199 he'd add it onto the order

[irfy8]

Still waiting for a ship w*f VW. 

[silver38]

Got a text on the 29th April & 2nd May to say car had arrived in the UK, called VW customer services this afternoon and asked for accurate information on were the car was. On it's way to Liverpool and should be with dealer on Monday.

[Wil]

I'm going to speak to my dealer about finance rates and servicing. Cheers for the heads up.

Pay car hadn't arrived in the UK... Still at 5a. I've been checking on marine traffic and suspect my car, along with other BW16ers cars, may be on this boat:

https://www.marinetraffic.com/en/ais/details/ships/565150000

[Wil]

Sure enough:

Volkswagen order update: Your Golf order no. Xxxxxxxx has progressed to stage 5c of 7 (in transit: near the UK). To STOP login to vw.co.uk

[p9ul]

Been to see our dealer as we collect the car on friday - asked again about the servicing @ £199 and he couldn't find it on the computer system.

However, he went looking through his paperwork file and he had a printoff screen dump of the offer with my name against it so he said he would be able to put it through - although he did mention about the 30 days cut off thing - which is why he'd rang us while we were waiting for the car.

I'm guessing that you or the dealer don't have anything written down with your choice of the "pay up front" servicing then you may have a hard time getting it now.

[karlak]

Been to see our dealer as we collect the car on friday - asked again about the servicing @ £199 and he couldn't find it on the computer system.

However, he went looking through his paperwork file and he had a printoff screen dump of the offer with my name against it so he said he would be able to put it through - although he did mention about the 30 days cut off thing - which is why he'd rang us while we were waiting for the car.

I'm guessing that you or the dealer don't have anything written down with your choice of the "pay up front" servicing then you may have a hard time getting it now.

To be fair to the dealer, I spoke to them on Friday and they have somehow knocked some money off the current Service Deal, which means I can actually have it for less than the £199

[p9ul]

Glad you're sorted, seems like there's a few of us to have been caught between the 2 options.