Wing Mirrors not folding in

[Mark V GTD]

On the Mk.6 it required new door mirrors (the correct ones with puddle lights, fold motors and memory feature for the kerb side one).

It required removal of the door cards, fitting and wiring the new door mirrors and new control knob and finally re-coding the controllers. If you were unlucky you needed new door controllers too (on the Mk.7 the part numbers need suffix B if you are to have the fold on unlock facility as per post BW45 cars).

A number of individuals have done this themselves on their Sciroccos (same task as for a Mk.6 Golf) - it requires a bit of experience and confidence but its within the capability of DIY so I would presume a VW main dealer could achieve it on a Mk.7).

Joe - do not be fobbed off about this - do not accept a £100 or so as 'compensation' (the cost of the option on some Audis and other Golfs) as its not a missing 'option' but something that will has rendered your car a 'mis-build' and consequently will be harder to sell on later (not too mention you don't get the convenience of having the feature during your ownership).

In your shoes I would accept a new order so long as you can drive the current car until the new one arrives or a retro-fit of the correct equipment - NOTHING LESS!!!

[2014GTi]

Reject the car, get to use it until replacement arrives. 

[gtd2010]

Thanks for the replies guys, how would i go about rejecting the car if i decide that is the only option? I have 1100 KM on it, would that make a difference?

[Mark V GTD]

Whoa there - you are nowhere near 'rejecting' the car yet....

Go to the dealer - tell them  (and confirm in writing via an e-mail) that it has come to your attention that your car has an important standard feature missing (rendering it in effect a mis-build) and that you require them to rectify the situation. Tell them you will accept either of the solutions outlined in my earlier post above and request they confirm which route they propose to take to remedy the situation and return your car to the status it should have.

Then come back and tell us what they say to that.....

[gtd2010]

I have been talking to my dealer today and they confirm it was a mis build and it should have been standard, they also tell me that it cannot be retro fitted, i have sent them an e-mail enquiring as to how they propose to solve this problem and am awaiting reply.

Once again thanks everyone for your advice and replies, much appreciated.

Chris

[gtd2010]

It has also comes to my attention that I was charged an additional €35 for the MDI Lightning connector but only received the blue collar 30-pin connector.

[JoeGTI]

Sounds like you are making progress with them anyway, well done. I would say it should be possible to retrofit -anything is possible, but dealers rarely get into the business of retro-fitting kit and they'd lack the knowhow anyway unless VW spell out to them exactly how to do it.
I'd imagine they'll offer you some sweetener in the hope you'll go away, but you'll probably have to fight very hard to get a new car.

Did you get the "old" MDI connection or the new "USB" style? UK cars get a USB version now that you can just use your regular iPhone lead with.

[monkeyhanger]

I have been talking to my dealer today and they confirm it was a mis build and it should have been standard, they also tell me that it cannot be retro fitted, i have sent them an e-mail enquiring as to how they propose to solve this problem and am awaiting reply.

Once again thanks everyone for your advice and replies, much appreciated

If they have stated outright that retrofitting is not an option, and you can't find anyone else willing to do it for a price you can ask them to meet then you are potentially heading towards rejection. I woukdn't accept a misbuild unless they'd erroneously added pronav and leather seats. Did they confirm they were aware it was a misbuild at the point of handover? They are on very shaky ground from a consumer law perspective if they were aware. Anything else missing off the spec sheet?

[gtd2010]

I have been talking to my dealer today and they confirm it was a mis build and it should have been standard, they also tell me that it cannot be retro fitted, i have sent them an e-mail enquiring as to how they propose to solve this problem and am awaiting reply.

Once again thanks everyone for your advice and replies, much appreciated

If they have stated outright that retrofitting is not an option, and you can't find anyone else willing to do it for a price you can ask them to meet then you are potentially heading towards rejection. I woukdn't accept a misbuild unless they'd erroneously added pronav and leather seats. Did they confirm they were aware it was a misbuild at the point of handover? They are on very shaky ground from a consumer law perspective if they were aware. Anything else missing off the spec sheet?

WHen I questioned them first they said that 4 GTD's were delivered without as standard but I was never told until I questioned them about it. Only other thing missing is the lightning MDI cable that I was charged €35 for but never received.

[gtd2010]

Sounds like you are making progress with them anyway, well done. I would say it should be possible to retrofit -anything is possible, but dealers rarely get into the business of retro-fitting kit and they'd lack the knowhow anyway unless VW spell out to them exactly how to do it.
I'd imagine they'll offer you some sweetener in the hope you'll go away, but you'll probably have to fight very hard to get a new car.

Did you get the "old" MDI connection or the new "USB" style? UK cars get a USB version now that you can just use your regular iPhone lead with.

Hi Joe,

I got the old Blue collar 30 pin cable. Its the very same cable that came in my MK6 GTD.

When I was speccing the MDI as an extra (we don't get that as standard in Ireland) according to the volkswagen website it cant be specced unless a lightning cable is bought along with it at an additional cost of €35.