Author Topic: Another Tensioner failed.  (Read 8834 times)

Offline highpeak23

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Re: Another Tensioner failed.
« Reply #10 on: 29 October 2013, 14:16 »

Confirmation that the Tensioner was at fault resulting in some bent valves and damage to pistons.

A new engine is required for which VW will cover the cost for. The next stage is to agree a sensible settlement with regards to a £2k labour bill :rolleyes:.

Its a 14 hour time charge Poached on Fried engine out and new one in - that VW Technical confirmed to my VWCS Case handler and to which the dealers given the system info for to time requirements.
Even with some strip down to investigate its nowhere near a £2k job as Jimmy will confirm on previous threads - more like a £1350 job before any goodwill that maybe offered. The goodwill is then calculated at 30% dealer matched by 70% VWUK but only applies when the dealer offers goodwill and to which VWUK cannot force them to.

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Offline Poached

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Re: Another Tensioner failed.
« Reply #11 on: 29 October 2013, 15:10 »
That quote was inclusive of strip down costs. I have raised a case with VW CC...

Offline Poached

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Re: Another Tensioner failed.
« Reply #12 on: 12 November 2013, 19:16 »
Car is now back - settled at £670.

Nearly 4 weeks in a 1.4 felt a long time...

Offline Jags 84

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Re: Another Tensioner failed.
« Reply #13 on: 12 November 2013, 21:11 »
Guys do you think it is worth taking out the extended warranty from VW to cover these issues?

Offline Jimmgc51

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Re: Another Tensioner failed.
« Reply #14 on: 12 November 2013, 21:15 »
Car is now back - settled at £670.

Nearly 4 weeks in a 1.4 felt a long time...

You beat me by a fiver  :angry:

Although now realised my Berghaus jacket had been swiped out of the boot when it was in there wan&*$s!!

Oh well there loss they will never see my car again.....

Congrats don't know if it was just me having also driving round in a 1.4 for 3 weeks but the car certainly felt fast when I first got in it back. Do be afraid to give it some beans to help the seals in...
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Offline Poached

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Re: Another Tensioner failed.
« Reply #15 on: 12 November 2013, 21:29 »
Guys do you think it is worth taking out the extended warranty from VW to cover these issues?

There was another GTI in a week before my engine failed because of a tensioner, it was covered by the extended warranty and seemed to be a no questions asked replacement.

Depends on how much it costs I guess.

Offline Jags 84

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Re: Another Tensioner failed.
« Reply #16 on: 12 November 2013, 21:33 »
They have offered me a 3yr warranty for £699. Works out to about £20 a month. Thinking it may be worth it.

Offline Poached

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Re: Another Tensioner failed.
« Reply #17 on: 12 November 2013, 21:42 »
Car is now back - settled at £670.

Nearly 4 weeks in a 1.4 felt a long time...

You beat me by a fiver  :angry:

Although now realised my Berghaus jacket had been swiped out of the boot when it was in there wan&*$s!!

Oh well there loss they will never see my car again.....

Congrats don't know if it was just me having also driving round in a 1.4 for 3 weeks but the car certainly felt fast when I first got in it back. Do be afraid to give it some beans to help the seals in...

Yeh I wont be dithering around in it :smiley:.

It wasn't straight forward though, I actually went to collect the car on Friday. When running through the paperwork it was observed the Blower motor wasn't working for the Heater. I had to refuse the vehicle as it was 100% operational before the engine failed. So the Dealership paid for the Blower motor to be replaced.

Offline Poached

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Re: Another Tensioner failed.
« Reply #18 on: 12 November 2013, 21:43 »
They have offered me a 3yr warranty for £699. Works out to about £20 a month. Thinking it may be worth it.

Do you modify and where do you service the vehicle?
« Last Edit: 12 November 2013, 22:05 by Poached »

Offline Jags 84

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Re: Another Tensioner failed.
« Reply #19 on: 12 November 2013, 21:46 »
I have just brought the car on Saturday. Brought a milltek last night and am looking for some LED rear lights. Do they void the warranty for after market mods?