Author Topic: Car hailstorm damaged in Wolfsburg - what next?  (Read 16516 times)

Offline Spenaldo

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #30 on: 20 August 2013, 18:56 »
Ha ha, we have to have some perks!! we have to live in Germany!! - they dont like it!

Offline mcmaddy

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #31 on: 20 August 2013, 23:04 »
Its surprising no one was killed in this hailstorm from the sounds of it!

someone was killed.
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Offline Neil_MK

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #32 on: 24 August 2013, 13:36 »
Well I've now received my resolution offer from VW/my dealer. I'm being given a rebuild with priority build slot (October). On top of that they're taking my px as planned in September and I'm getting a hire car (fully insured) while I wait for the new one. I find out what car I'm getting next week, but I'm told it wont be smaller than a Golf. They're also throwing in the service plan FOC.

Overall pretty satisfied with the outcome and how my dealer and VW have dealt with this. Bring on the anxious wait for confirmed build dates etc once again! :huh:
Rejected - MK7 Golf GTI 5dr - Pure White - Hailstorm damaged (Ordered 24th April)
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Offline Gryzor

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #33 on: 24 August 2013, 14:07 »
Well I've now received my resolution offer from VW/my dealer. I'm being given a rebuild with priority build slot (October). On top of that they're taking my px as planned in September and I'm getting a hire car (fully insured) while I wait for the new one. I find out what car I'm getting next week, but I'm told it wont be smaller than a Golf. They're also throwing in the service plan FOC.

Overall pretty satisfied with the outcome and how my dealer and VW have dealt with this. Bring on the anxious wait for confirmed build dates etc once again! :huh:

Not too bad I guess, and at least the only inconvenience to you is one of having to wait a bit longer, but it will be worth it.  I'd have wanted a re-build too, so good on ya'.
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Offline monkeyhanger

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #34 on: 24 August 2013, 14:21 »
Well I've now received my resolution offer from VW/my dealer. I'm being given a rebuild with priority build slot (October). On top of that they're taking my px as planned in September and I'm getting a hire car (fully insured) while I wait for the new one. I find out what car I'm getting next week, but I'm told it wont be smaller than a Golf. They're also throwing in the service plan FOC.

Overall pretty satisfied with the outcome and how my dealer and VW have dealt with this. Bring on the anxious wait for confirmed build dates etc once again! :huh:

Are you using VW solutions? If so the service plan is a £199 freebie for having to wait a few more months. I suppose you could say you're saving 2 months depreciation on your p/x too (which will be somewhere in the region of £500 if you have something that was circa £23-25k a few years ago). Seems that they are not immune to compo, but I thought you'd get a bit more than that out of them, in all honesty.

From the time they're making you wait it would seem as though you are slotted in just beyond the point of the very latest confirmed builds (those on BW 38 or 39?). It would seem then that BW38/39ers wont be delayed by the replacement cars getting allocated into production, but those on BW40+ (estimated) are probably going to be set back a week (assuming most hail damaged cars are replaced - it was about 1 week's worth of production) in addition to the 2 week delay they already seem to be runing to (or is that just us TRers?).
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Offline matchboy

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #35 on: 24 August 2013, 14:57 »
Well I've now received my resolution offer from VW/my dealer. I'm being given a rebuild with priority build slot (October). On top of that they're taking my px as planned in September and I'm getting a hire car (fully insured) while I wait for the new one. I find out what car I'm getting next week, but I'm told it wont be smaller than a Golf. They're also throwing in the service plan FOC.

Overall pretty satisfied with the outcome and how my dealer and VW have dealt with this. Bring on the anxious wait for confirmed build dates etc once again! :huh:

Priority build slot - in October?  :rolleyes: priority would have been next week. Service is £199 as MH says - get your GAP free as well at the least!
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Offline Neil_MK

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #36 on: 24 August 2013, 15:39 »
Yep suppose I could have pushed for more, but they have agreed to pay for a hire car for 2-3 months (however long it takes) and the free service plan is better than nowt. Just wanted to get the wheels set in motion on the rebuild asap and at the end of the day they couldn't do much about a freak hailstorm. 
Rejected - MK7 Golf GTI 5dr - Pure White - Hailstorm damaged (Ordered 24th April)
Rebuild on order - MK7 Golf GTI 5dr - Pure White - this time with Performance Pack - Confirmed BW40 (no hailstorms this time please!)

Offline matchboy

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #37 on: 24 August 2013, 16:30 »
They have to offer you the hire car as you have gone past 20 weeks - so they're not doing you a favour! Ask for more!
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Offline JellyB

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #38 on: 25 August 2013, 10:47 »
Neil, glad they sorted you out ok.

Fingers crossed for a confirmation asap!

Offline p3asa

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Re: Car hailstorm damaged in Wolfsburg - what next?
« Reply #39 on: 25 August 2013, 11:15 »
Yikes whats going to happen to all those damaged cars if the original owners are getting rebuilds!!
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