Author Topic: VW not able to supply .....  (Read 13158 times)

Offline Gnasher

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Re: VW not able to supply .....
« Reply #30 on: 08 August 2013, 14:29 »
The keyless entry is actually really easy. You know the car is definitely locked when you touch the handle and the wing mirrors fold in so it gives you a high degree of confidence that the car is locked. It's only unlocked when you put you go to grab the handle. Simples  :smiley: :smiley:

Yeah exactly, but I think the worry is that some people need to park their car close to the house such that there might be a chance that even though the key is indoors, somebody could walk up to the handle, open it, and start the car.  Naturally if this happened and they stopped the engine, or stalled it, they wouldn't be able to start it again.

I might be wrong but I don't think they would get very far because the car very quickly detects that the key is not in close proximity and the engine switches off

Nope, it'll keep going until it is either turned off by the button on the dash or it's stalled.
2014 Golf GTI (PP) in Pure White with
Vienna Leather, Keyless Entry, High Beam Assist, Park Assist, Rear View Camera. Milltek Exhaust, Eibach Sportlines, 19" BBS SR wheels - SOLD!!!!!

2018 Audi TTRS in Nardo Grey with
Black pack, 20" Alloys, Privacy glass and Sports Exhaust. No mods yet!

Offline wrenko

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Re: VW not able to supply .....
« Reply #31 on: 15 August 2013, 09:00 »
Spoke to VW Customer Services yday. They say rear camera will not be making a comeback. Question is whether believe them or not (:

Offline Bill_the_Bear

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Re: VW not able to supply .....
« Reply #32 on: 15 August 2013, 10:43 »
So does this apply to orders with the camera already listed or only to new orders?

What the hell happened, did the supplier to bust?  They can't get an alternate supplier?

Offline JC

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Re: VW not able to supply .....
« Reply #33 on: 15 August 2013, 10:52 »
 :grin: :grin: :grin: :grin:

all this for granny to come along and tw4t into your cars bumpers anyway.

 :whistle:

Offline Bill_the_Bear

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Re: VW not able to supply .....
« Reply #34 on: 15 August 2013, 11:00 »
:grin: :grin: :grin: :grin:

all this for granny to come along and tw4t into your cars bumpers anyway.

 :whistle:

I think you misunderstand.  I use the camera to make it easier to hit grannies when reversing.

Also, does anyone have an email address for the VW exec customer services?  Don't want to call as I'm abroad and the luxurycars@volkswagen.co.uk but they never reply to this one...
« Last Edit: 15 August 2013, 11:02 by Bill_the_Bear »

Offline mortimerchris

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Re: VW not able to supply .....
« Reply #35 on: 15 August 2013, 11:36 »
Hi guys,

they pretty much said that it's only a matter of time before they remove it from everyones order
I don't now if I believe them
I believe I have escalated it as far as possible to get put back on my order and VW deny any responsibility and say the dealer should pro actively seen that changing my order would remove the camera.
i also emailed the top tog but no response

Ordered a Golf GTI DSG Performance Pack in Pure White with Keyless Entry, Dynaudio, Rear View Camera and Panoramic Roof.

Currently driving a Scirocco 170 GT in Night Blue with Bluetooth, Rear Parking Sensors, DAB and Dynaudio.

Offline dippy_x

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Re: VW not able to supply .....
« Reply #36 on: 15 August 2013, 13:58 »
Hi guys,

they pretty much said that it's only a matter of time before they remove it from everyones order
I don't now if I believe them
I believe I have escalated it as far as possible to get put back on my order and VW deny any responsibility and say the dealer should pro actively seen that changing my order would remove the camera.
i also emailed the top tog but no response

I hope this isn't the case and that orders where it has been specced and accepted are honoured.
On Order: 02/05/13
GTD: Carbon Grey, Winter Pack, Keyless, High Beam Assist, Park Assist, Rear View Camera, Furry Dice
Collected: 06/11/13

Offline mortimerchris

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Re: VW not able to supply .....
« Reply #37 on: 15 August 2013, 15:17 »
Hi guys,

they pretty much said that it's only a matter of time before they remove it from everyones order
I don't now if I believe them
I believe I have escalated it as far as possible to get put back on my order and VW deny any responsibility and say the dealer should pro actively seen that changing my order would remove the camera.
i also emailed the top tog but no response

I'm going to assume you don't have a build week confirmed.............
I hope this isn't the case and that orders where it has been specced and accepted are honoured.
Ordered a Golf GTI DSG Performance Pack in Pure White with Keyless Entry, Dynaudio, Rear View Camera and Panoramic Roof.

Currently driving a Scirocco 170 GT in Night Blue with Bluetooth, Rear Parking Sensors, DAB and Dynaudio.

Offline dippy_x

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Re: VW not able to supply .....
« Reply #38 on: 15 August 2013, 15:21 »
Nope.  Unconfirmed BW39.  Has been static at this.  Hoping to see it go confirmed in a couple of weeks.
On Order: 02/05/13
GTD: Carbon Grey, Winter Pack, Keyless, High Beam Assist, Park Assist, Rear View Camera, Furry Dice
Collected: 06/11/13

Offline Sootchucker

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Re: VW not able to supply .....
« Reply #39 on: 15 August 2013, 15:36 »
Right, just had a long conversation with one of the nicest guys at my dealership where I ordered, and he's the mobility salesman (wish I'd had got him looking after my order). He;'s got no axe to grind with me and always give me honest unbiased answers, and he's been there for over 20 years, so is well versed with VW's shenanigans (a.k.a. bullsh1t !)

He looked up my order on the system and said that yes, it hadn't been started yet, however, as someone else had explained, build weeks are up to Sunday night as the factory is working 7 days a week, so said it was nothing to worry about. There were no delays flagged and that being the case (jokingly) he said he's bet me £50 that by Sunday night or latest Monday evening, I'll have word that the car was built......hmmm well see......

He did tell me that the internal bulletin over the issue with supply on rear view cameras was 100% true, and that they (and every dealer) had been told by VW some weeks ago that any cars ordered for stock or as demonstrators, that were specced with the camera, will have them automatically removed, to free up stock for existing customer orders which had confirmed build dates, but that new customer orders won't be accepted until further notice with the parking camera.

So, all in all, if he' s correct, existing orders that have been confirmed will have the camera supplied. The mysterious thing is he said they asked what the issue was, and were told by VW UK, they didn't know. It's great that the UK importer of the brand doesn't know what's going on within their own factory !
2022 Tiguan R-Line 2.0 TSI 4-Motion. Nightshade blue, pano roof, IQ lights, Nav Pro, Harmon Kardon, Heated Windscreen, Heated rear seats, Wireless charging, Heads up display, dual height boot floor, Keyless with electric tailgate, Electronic TPMS, underbody protection, Area View Cameras