Guy's, this probably old news to most of you, but these quotes are taken off the 'track my order' section of the website, which tells us a bit about dealer allocation.
Why hasn't my order gone straight to being built?
Volkswagen UK operates what is called a managed supply system for most models, to ensure a fair distribution of available production across the retailer network. This means each retailer is allocated a set number of cars on a rolling three month basis. So when you place an order, it is advisable to check which month's allocation your car is intended for and if allocation is not available, whether it is possible to order from another retailer or when more vehicles may become available.
Why do some cars take longer than others?
For a bespoke new car that is ordered directly from the factory, lead times will vary depending on which model and specification you choose. For example our DSG gearboxes are always in high demand across the world so lead times of vehicles with DSG are extended. Where your car is built will also affect lead times as some of our factories are outside Europe and so are subject to extended shipping times. Your retailer has up-to-date information on lead times and we encourage you to discuss this with them if a short lead time is important to you.
