Possible New Engine Needed?

[mike.]

Him "That's not possible Mr Rossc0, your car is belt driven!"

That'll be Agnews, complete idiots 

[littlejon]

Rossc0

I tired to pm you but you need to make more posts to receive mail. Make sure you fight for at least 100% parts and 70% labour. I think you could prob get 100% labour too if u fight for it. Unfortunately I didn't have time to argue when it happened to me as I was pre job interview but I'm sure if I did they would have budged a bit.

Good luck and let us know how you get on. If you need any help pm me once you've made enough posts.

Jon

[Rossc0]

Cheers Jon for the suggestions

I'll wait and see what they come back with, but I'll be arguing the bit out alright! I'd best post more 

[Rossc0]

New engine time

Had a call from the service department, confirmed there was zero compression in every cylinder. (as I know)
They now need to strip the head to assess damage (which I know. Cams, valves etc) £385 charge, refundable if the engine is damaged (which i know it is, free  )

He has already pre-empted it with VW UK who have agreed to send over a new engine free of charge.

He discussed labour costs, VW UK have agreed to cover 50% of labour costs and the dealership will give a good will gesture. How much hasn't yet been said yet but I'll kick up a fuss if I'm left with a hefty bill.

All in all a good result. All hail VW uk

[mike.]

Great news.

Looks like that full VW service history was worth it's weight in gold 

[Rossc0]

He didnt even mention that on the phone!

A good result in any case and hats off to VW

[littlejon]

Good news. Keep us updated

[gazareth]

guys we are talking about vw engines failing at 50k miles here! the customer should not have to pay a penny towards the repairs and they should also get a courtesy car thrown in. if vw could build engines a few years back that went on for 250k miles then there is no reason why they should not do it now. car industry is turning in to a complete joke last couple of years.

[Snoopy]

guys we are talking about vw engines failing at 50k miles here! the customer should not have to pay a penny towards the repairs and they should also get a courtesy car thrown in. if vw could build engines a few years back that went on for 250k miles then there is no reason why they should not do it now. car industry is turning in to a complete joke last couple of years.

And its not mile dependent it could have failed at 1000 miles or less.
Its simply a poorly designed weak part not fit for purpose imo.
VW as I said months ago when I posted about this part, and was ignored, has a policy of replacing engines if it fails. Thats there policy and responce to it. They know there is an issue but fail to do any recall or proactive responce.

[gazareth]

yeah they are coming out with all these new and complex designs and crossing their fingers when the car hits the show rooms. the way I see it is you buy a new car. then not long after you hear about this common fault that could happen to it at any time. great news if your planning a drive round Europe or such like. would really inspire you with confidence. then of course you want to go sell car on but everyone else has heard of this fault to so your stuck with a car that could give up suddenly and leave you stranded miles from home. just not good enough im afraid.