First service and...

[Snoopy]

the hose reel to fill the oil and water etc

a car was being serviced off a ramp on the workshop floor on a trolly jack behind my car. to fill the oil they had to either move the car closer to the reel or go route 1 with the hose - my car was in the way so they just went straight over the top of it.

as the car wet with rain and my car is so highly wax'd the water was beaded except for a big dirty/oily S across the roof where the hose had been.

amateurish,

Words cannot explain what im thinking, the lack of respect and stupidity of them doing that is just...

Ive been round the motortrade since a very early age, my uncle setup a large dealership chain, and most my friends and family are still in the motortrade so i get to hear similar stories daily about fitters its simply disrespect and lack of pride by Techs and im sorry but they don't get paid that little compared to what they use to. They should take more pride in there work. Some problems are caused by simply time restictions put on them but common sense and respect by some just seem absent.

[mkviken]

Jacked the car up today to double check for damage underneath and guess what?...

Piece of underseal on the lifting point torn clean away and down to bare metal. That's will be lovely in the winter.

Also engine undertray not fitted properly so had to re-do that.

Need to go in tomorrow for a talk with the manager and pick my wheel and tyre up. the wheel they ordered came today but was damaged so had to order another one.


All of this hassle for an oil change.

I'm REALLY sick of the way VW dealers do thing to be honest and think this will be my last. It's a shame as I can't fault the car really.

[Mr GTD]

Jacked the car up today to double check for damage underneath and guess what?...

Piece of underseal on the lifting point torn clean away and down to bare metal. That's will be lovely in the winter.

Also engine undertray not fitted properly so had to re-do that.

Need to go in tomorrow for a talk with the manager and pick my wheel and tyre up. the wheel they ordered came today but was damaged so had to order another one.


All of this hassle for an oil change.

I'm REALLY sick of the way VW dealers do thing to be honest and think this will be my last. It's a shame as I can't fault the car really.

So how far away is your nearest Mini dealer bud?  

[mkviken]

was just looking at the new JCW GP the other day too...

[wigit]

Gutted for you and had similar issues with Hartwells, i avoid the dealer in Oxford for similar reasons and use one (same group) 15 miles away as they do car

[Snoopy]

So how far away is your nearest Mini dealer bud?  

Oh I get ear acre about one of those at work. From someone with worse ocd then Ken. The lad at work was not pleased when I pointed out the loose air intake pipe and the missing screws on it after a dealer visit lol.

[sundaydriver]

Did you get everything sorted in the end?

[mkviken]

they had to order 6 wheels (YES 6!) as the first 2 were damaged so they ordered another 4 yesterday to make sure at least one would be OK.

got it today and all seems well with the wheel/tyre and they gave me a good will gesture so no harm done in the end i guess  .

ive not fitted it to the car yet. if i do fit it it will be after the winter now i think.

i could wait until i need a new pair of front tyres and fit the new wheel/tyre then so i need to just fork out for 1 myself.

i have even thought about getting the damaged one refurbed if possible and selling one of the wheels on.


some nice shiny photo action for the monza faithful

[Snoopy]

What about the sills?

[mkviken]

The wanted to put it in the body shop but there's no chance of that so I just touched it up with the stone chip paint and it's come out not bad