Remapping your car under warranty

[Ed35 chunk]

today i fault my cars gearbox was being taken out to find the fault with the box, when i turnt up it was fully cleaned after my instructions not to clean it! and sitting out side the showroom? when i asked why it was not in workshop they told me they aint going to take box out as that wuldnt find anything its the clucth our the mechatronics? the clutchs inc fitting 700 pounds as for the mechatronics they have to check to see if vw will do that under warrenty

[dubber36]

there just isnt the consistancey across the dealerships ie some do some dont?  Why does one dealership do it and the others dosn't???

Many B5.5 Passat owners like me are finding this as our front wings are starting to rust.

[Steve30]

today i fault my cars gearbox was being taken out to find the fault with the box, when i turnt up it was fully cleaned after my instructions not to clean it! and sitting out side the showroom? when i asked why it was not in workshop they told me they aint going to take box out as that wuldnt find anything its the clucth our the mechatronics? the clutchs inc fitting 700 pounds as for the mechatronics they have to check to see if vw will do that under warrenty

This smells of bulls*t the clutch my ars* I just dont believe it sorry ,but 700 quid for a clutch 

[mike.]

Sounds like they haven't even tried to look at it or couldn't be bothered.
I wonder if they have even contacted VWUK as they don't seem to know what the warranty position is.

The clutch pack is £240 so they are charging £460 for labour 

The mechatronics unit is £1300

[Mr GTD]

Travelling abroad within the 3rd year of your warranty
 
Should your Volkswagen suffer a manufacturing defect covered by the 3rd year warranty while outside the United Kingdom, the repair must be carried out by a member of the Volkswagen Authorised Network in that country. The cost should be settled by you with the Repairer, and a claim made for reimbursement through your local member of the Volkswagen Authorised Network in the UK. In order for reimbursement to be possible the repair invoice must be returned to a UK Authorised Repairer within 14 calendar days of the invoice date.

Jeez, that would put a bit of a dampener on the holiday if your gearbox fell apart and you had to find the money to fix it before you could get home.

and also if your away longer than 14days....

[Ed35 chunk]

madness aint it, if vw wont pay then what part shall i try first they cant even tell me what it is wrong with it, vw uk just said 4.5 k fitted for new box and dealer are saying we shuldnt even be looking at it as vw dont want to know

[Dawnskaybug]

This is a big topic on the US GTI boards about every 3rd day.
What I can tell you.
1. I have an APR k04 kit a little bit more than a 20hp Remap(flash). If my ECU is messed up because of APR OR their dealer I have yet seen a case where either the dealer or APR made it right. This is what APR is known for. Making things right. Now that APR has a UK headquarters in Milton Keynes its alot easier to talk to them then your dealer waiting till 3pm for APR to open in the states. Now US GTIs ECUs are encrypted so you have to open the ECU and short it out or something like that and then reflash it this is causing 99% of the problems not the flash itself but the handling and resealing of the ECU. UK cars are next with this so in 2013ish 70% of the UK tuners will not be able to flash VWs.

2. I dont know UK laws with modifying cars but the ECU is pretty much the BRAINS of the car. so technically almost everything gets a signal from the ECU someway somehow. Could a dealer say your tranny went bad because of a flash? Sure more power =s more wear and tear. But so can fitting bigger and heavier alloys on your car.  This lies the problem. Was the part that went bad due to the flash? How can you prove it wasn't? The ECU controls alot of things that are all tied in together. Does the dealer need to prove it was or just knowing the car is mapped enough to deny any warranty?



Before the GTI I had a Jeep that was lifted with 37" tires. @ 19k miles I took it in to get some things fixed. I called on the status of it and the told me its good to go. You owe us $7500 for repairs...  Jeep totally revoked my whole warranty due to my modifications. I got them to pay for what I brought it in for since I was under the pretense that everything was covered under warranty but was SOL from then on.   

[Snoopy]

madness aint it, if vw wont pay then what part shall i try first they cant even tell me what it is wrong with it, vw uk just said 4.5 k fitted for new box and dealer are saying we shuldnt even be looking at it as vw dont want to know

from the fault description I would put money on it been the mecatronic unit.
Take it to a vw specialist they will be able to diagnose the problem better if a mechanic can actually see the car.
I would ask if the dealer will sell you the mecatronic unit at cost as a good will gesture.

[Ed35 chunk]

There are no fault codes at all does this mean it culd be the clutch ?