Author Topic: Can I track my GTD  (Read 8711 times)

Offline Mr GTD

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Re: Can I track my GTD
« Reply #10 on: 08 February 2012, 10:59 »
^^ Mileage should be reset to zero by the dealer during PDI.



Ah, thanks...
Collected 1st March 17 - MK7 GTD 5dr DSG Pure White With Optional Extras - Tech Pack - Sports & Sound - Pan Roof - Tints - Leather

Offline Keithuk

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Re: Can I track my GTD
« Reply #11 on: 08 February 2012, 10:59 »
Yes the mileage can only be clocked back to zero once and if its done less that 60km. Mine had 10 miles on it when I picked it up.
2010 Golf GTD (170) CBBB, 5 Door, Shadow Blue (P6/D5Q), Flat Tyre Indicator, Basic Protection Pack + VCDS.

Offline Mr GTD

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Re: Can I track my GTD
« Reply #12 on: 08 February 2012, 11:05 »
Oh okay thanks....I will expect a little mileage then, just be on safe side...

As said in previous post I'm thinking of sending my dealer an email on monday to ask for another update, as I only spoke to him the monday just gone, is next monday to early to for another update...???
Collected 1st March 17 - MK7 GTD 5dr DSG Pure White With Optional Extras - Tech Pack - Sports & Sound - Pan Roof - Tints - Leather

Offline ScottA

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Re: Can I track my GTD
« Reply #13 on: 08 February 2012, 12:38 »
My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lol

You can call VW customer services if you don't like bugging your dealer all the time - that's what I do

Offline Mr GTD

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Re: Can I track my GTD
« Reply #14 on: 08 February 2012, 13:01 »
My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lol

You can call VW customer services if you don't like bugging your dealer all the time - that's what I do

Oh cool, do I need any info to phone vw customer service, like some sort of customer number??

Thanks
Steve
Collected 1st March 17 - MK7 GTD 5dr DSG Pure White With Optional Extras - Tech Pack - Sports & Sound - Pan Roof - Tints - Leather

Offline ScottA

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Re: Can I track my GTD
« Reply #15 on: 08 February 2012, 13:07 »
My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lol

You can call VW customer services if you don't like bugging your dealer all the time - that's what I do

Oh cool, do I need any info to phone vw customer service, like some sort of customer number??

Thanks
Steve


0800 0833 920 opt 1 and they normally ask for your 8 digit order/commission number, although I believe they can find it using your name too. It's worth a try. Just ask them if you can check the status of your order, and if they tell you to speak to the dealer, ask them if they are refusing to check and for their name, I've only had that happen once.

Offline Edi35

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Re: Can I track my GTD
« Reply #16 on: 08 February 2012, 14:34 »
My last 2 GTI's have had 9-10 miles on the clock at delivery 
Current: GTI Edition 35 Candy White 5dr DSG 19" Glendale, RCD510+DAB, Dynaudio, Storage Pack, Parking Sensors

Gone: Edition 35, GTI Mk6, Edition 30, GTI Mk4, GTI Mk3, GTI Mk2 and my favourite the UR quattro
For those that dont know DSG is an electronically controlled dual-clutch multiple-shaft manual gearbox

Offline Mr GTD

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Re: Can I track my GTD
« Reply #17 on: 08 February 2012, 17:11 »
My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lol

You can call VW customer services if you don't like bugging your dealer all the time - that's what I do

Oh cool, do I need any info to phone vw customer service, like some sort of customer number??

Thanks
Steve


0800 0833 920 opt 1 and they normally ask for your 8 digit order/commission number, although I believe they can find it using your name too. It's worth a try. Just ask them if you can check the status of your order, and if they tell you to speak to the dealer, ask them if they are refusing to check and for their name, I've only had that happen once.

Thanks for the number mate,  I gave them a call after getting the commission number...I was told that the car is at emdon and will be there till weds/thurs of next week, it will then be shipped and takes a few days to get the uk docks...it will then sit there for a week making sure all necessary paperwork ect is done...it will then take its final destination towards the dealers....so realistically I won't be taking delivery for another 4wks :cry:
Collected 1st March 17 - MK7 GTD 5dr DSG Pure White With Optional Extras - Tech Pack - Sports & Sound - Pan Roof - Tints - Leather

Offline ScottA

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Re: Can I track my GTD
« Reply #18 on: 08 February 2012, 17:59 »
My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lol

You can call VW customer services if you don't like bugging your dealer all the time - that's what I do

Oh cool, do I need any info to phone vw customer service, like some sort of customer number??

Thanks
Steve


0800 0833 920 opt 1 and they normally ask for your 8 digit order/commission number, although I believe they can find it using your name too. It's worth a try. Just ask them if you can check the status of your order, and if they tell you to speak to the dealer, ask them if they are refusing to check and for their name, I've only had that happen once.

Thanks for the number mate,  I gave them a call after getting the commission number...I was told that the car is at emdon and will be there till weds/thurs of next week, it will then be shipped and takes a few days to get the uk docks...it will then sit there for a week making sure all necessary paperwork ect is done...it will then take its final destination towards the dealers....so realistically I won't be taking delivery for another 4wks :cry:

I think that's worst case, I'd still be very hopeful that you would have it for 1st March. I am hoping I will have mine by 1st March, the dealer doesn't seem too concerned by that. He said he can turn it around within 24 hours of it arriving at the dealers. What's really annoying is that my build week was week 4 and it then changed to week 7, before being brought forward to week 6. If it stayed at week 4 then I would definitely have it for 1st March.

Offline Mr GTD

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Re: Can I track my GTD
« Reply #19 on: 08 February 2012, 18:12 »
My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lol

You can call VW customer services if you don't like bugging your dealer all the time - that's what I do

Oh cool, do I need any info to phone vw customer service, like some sort of customer number??

Thanks
Steve


0800 0833 920 opt 1 and they normally ask for your 8 digit order/commission number, although I believe they can find it using your name too. It's worth a try. Just ask them if you can check the status of your order, and if they tell you to speak to the dealer, ask them if they are refusing to check and for their name, I've only had that happen once.

Thanks for the number mate,  I gave them a call after getting the commission number...I was told that the car is at emdon and will be there till weds/thurs of next week, it will then be shipped and takes a few days to get the uk docks...it will then sit there for a week making sure all necessary paperwork ect is done...it will then take its final destination towards the dealers....so realistically I won't be taking delivery for another 4wks :cry:

I think that's worst case, I'd still be very hopeful that you would have it for 1st March. I am hoping I will have mine by 1st March, the dealer doesn't seem too concerned by that. He said he can turn it around within 24 hours of it arriving at the dealers. What's really annoying is that my build week was week 4 and it then changed to week 7, before being brought forward to week 6. If it stayed at week 4 then I would definitely have it for 1st March.

Oh okay, I will keep my fingers crossed, I'm gonna give customer services another call in 2wks time to see how far the cars got....oh that's bummer mate, to hear you had a date for It to be built for it then to be put back :angry:....
Hopefully we're both be smiling come the end of the month :wink:
Collected 1st March 17 - MK7 GTD 5dr DSG Pure White With Optional Extras - Tech Pack - Sports & Sound - Pan Roof - Tints - Leather