^^ Mileage should be reset to zero by the dealer during PDI.
My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lolYou can call VW customer services if you don't like bugging your dealer all the time - that's what I do
Quote from: ScottA on 08 February 2012, 12:38My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lolYou can call VW customer services if you don't like bugging your dealer all the time - that's what I doOh cool, do I need any info to phone vw customer service, like some sort of customer number??ThanksSteve
Quote from: Mr GTD on 08 February 2012, 13:01Quote from: ScottA on 08 February 2012, 12:38My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lolYou can call VW customer services if you don't like bugging your dealer all the time - that's what I doOh cool, do I need any info to phone vw customer service, like some sort of customer number??ThanksSteve0800 0833 920 opt 1 and they normally ask for your 8 digit order/commission number, although I believe they can find it using your name too. It's worth a try. Just ask them if you can check the status of your order, and if they tell you to speak to the dealer, ask them if they are refusing to check and for their name, I've only had that happen once.
Quote from: ScottA on 08 February 2012, 13:07Quote from: Mr GTD on 08 February 2012, 13:01Quote from: ScottA on 08 February 2012, 12:38My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lolYou can call VW customer services if you don't like bugging your dealer all the time - that's what I doOh cool, do I need any info to phone vw customer service, like some sort of customer number??ThanksSteve0800 0833 920 opt 1 and they normally ask for your 8 digit order/commission number, although I believe they can find it using your name too. It's worth a try. Just ask them if you can check the status of your order, and if they tell you to speak to the dealer, ask them if they are refusing to check and for their name, I've only had that happen once.Thanks for the number mate, I gave them a call after getting the commission number...I was told that the car is at emdon and will be there till weds/thurs of next week, it will then be shipped and takes a few days to get the uk docks...it will then sit there for a week making sure all necessary paperwork ect is done...it will then take its final destination towards the dealers....so realistically I won't be taking delivery for another 4wks
Quote from: Mr GTD on 08 February 2012, 17:11Quote from: ScottA on 08 February 2012, 13:07Quote from: Mr GTD on 08 February 2012, 13:01Quote from: ScottA on 08 February 2012, 12:38My car was built yesterday so I am in the same boat as you, excuse the pun, can't bloody wait, wish you could track it online lolYou can call VW customer services if you don't like bugging your dealer all the time - that's what I doOh cool, do I need any info to phone vw customer service, like some sort of customer number??ThanksSteve0800 0833 920 opt 1 and they normally ask for your 8 digit order/commission number, although I believe they can find it using your name too. It's worth a try. Just ask them if you can check the status of your order, and if they tell you to speak to the dealer, ask them if they are refusing to check and for their name, I've only had that happen once.Thanks for the number mate, I gave them a call after getting the commission number...I was told that the car is at emdon and will be there till weds/thurs of next week, it will then be shipped and takes a few days to get the uk docks...it will then sit there for a week making sure all necessary paperwork ect is done...it will then take its final destination towards the dealers....so realistically I won't be taking delivery for another 4wks I think that's worst case, I'd still be very hopeful that you would have it for 1st March. I am hoping I will have mine by 1st March, the dealer doesn't seem too concerned by that. He said he can turn it around within 24 hours of it arriving at the dealers. What's really annoying is that my build week was week 4 and it then changed to week 7, before being brought forward to week 6. If it stayed at week 4 then I would definitely have it for 1st March.