Hi there,
Firstly I'd like to apologise for you not having received an e-mail with regards to the item not being in stock and any information on how long they usually take to arrive.
We do sometimes have issues with 'Non-ISP/Company' e-mail accounts such as Yahoo or Hotmail putting our e-mails automatically into the Trash and marking them as Spam.
However, please remember, when it comes to things such as the PCD Adapters, We deal with the following PCD Changes
* 4x100 -> 5x100
* 4x100 -> 5x130
* 5x100 -> 5x112
* 5x100 -> 5x120
* 5x100 -> 5x130
* 5x112 -> 5x100
* 5x112 -> 5x130
For each of these PCD Conversions we do: 15mm, 20mm, 25mm, 30mm, 35mm.
That's 7x Conversions and 5x Sizes. In an ideal world we'd want to keep two sets of each in stock, this would mean having 70 pairs of PCD adapters in stock and on
the shelf which most certainly in the current economic climate wouldn't be financially viable considering they aren't particularly a strong seller and when they do sell, out of 11 sets sold since January, we've only ever done one combination of sizes/pcd's more than just the one time.
Anyway, enough of the 'Business sense' side of things:
Normally with FK we can expect to receive the Adapters within a 10 day window which isn't too bad for a Special order item coming from Germany!
As for charging you before we have got them in stock. This is a standard business practice seen pretty much everywhere. I don't know of many companies who will take a special order without full payment in advance or at least a deposit.
If you could PM Me with your full name or Order Number, I will personally look into the order and find out it's exact status and get back to you with an idea of how long it will be.
Sorry for any Inconvenience caused,
Regards, AL.
Awesome Ltd.
P.S. Thank you for all the kind words from our previous customers on here.
