« Reply #34 on: 24 August 2010, 05:31 »
Funny you should mention customer service in the US, my general opinion of UK customer service is varying degrees of ''can't be arsed'' topped of with ''even if I could be arsed my company is too stingy to do anything about it''.
In the US I've found that there are only two types of customer service, either ''I can't do enough to help you sir (please keep this in mind when it comes to the tip)'' or just downright rude. Not that I've spent much time in the US and most places I've been have been touristy type places anyway so my judgements may be a little clouded.
I'd love to know more about how the US medical system works though as despite in the past being the National Health's biggest supporter I'm now beginning to wonder if it isn't due a massive overhaul. Starting at local GP level where I've increasingly found piss poor diagnosises unless you go in and really make a fuss which often isn't an option when you're really unwell, or just general lack of interest. I won't bore you with the details on a car forum but everyone I've come accross recently with fairly life changing medical conditions has been through the wringer to get a diagnosis and a couple have died including my Mother.
Hospitals are generally suffering chronic ward closures (do you get this in the US?) due to bugs and there's the usual UK epidemic of poor investment because nobody will put money into anything and directors of any biggish company don't seem to look much further ahead than the following years shareholder reports.
I think the only thing that should be safe is the Ambulance Service, I couldn't stand the thought of an ambulance not stopping at an accident or other emergency because of commercial interests.
Anyway, back on topic with US VWs, I read recently that the new Jetta has been in for some radical cost cutting to make it competitive in the US. Gone is the multi link rear axle for a start, the interior trim sounds like it's becoming SEAT quality and the entry level engine is the good old 2.0 8v from the 1990s.

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‘25 8.5R, ‘23 8R, ‘20 8CS, ‘19 135iX, ‘19 TCR, ‘17 Ed40, ‘17 GTD, ‘15 7R, ‘13 GTI PP, ‘11 GTI, ‘09 GTI, ‘98 Ibiza Cupra, ‘05 GTI, ‘06 Polo GTI, ‘04 GT TDI, ‘05 Fabia vRS, ‘02 GTI T, ‘03 Ibiza TDI 130, ‘01 Leon 180, ‘89 mk2 16v, ‘99 Ibiza TDI, ‘96 VR6, ‘98 Ibiza TDI, ‘92 VR6, ‘88 mk2 8v, ‘92 Polo G40, ‘91 mk2 8v, ‘89 mk2 8v, 205 GTI 1.9, ‘83 mk1 GTI, ‘80 Scirocco GTI, plus some others I’ve forgotten