Major Problems - Need Help Asap!

[Mk6Maniac]

Yeah I might have to look into this. The car has been brilliant but if it's fundamentally defective, would I have a case for a replacement?

[Horney]

Yeah I might have to look into this. The car has been brilliant but if it's fundamentally defective, would I have a case for a replacement?

No.

1) It's 7 months old

2) VW are trying to recitfy the fault.

If the car continues to be useless from this point onwards you may have a case but not as much as if the car was like this from delivery.

Nick

[Mk6Maniac]

Yeah I thought so. I'll try my best and kick up as much fuss as possible though as the electrics completely failed whilst my family were in the car doing 70mph on the M25!!!

I didn't realise at the time how serious that could have been. The garage seem to be quite concerned and won't give me the car back until they're 100% satisfied as to what the problem is, where the problem is, how it happened etc.

[ub7rm]

^^  Irritating and unsatisfying as the situation is, at least your dealer is taking it seriously.  A lot of them wouldn't ...
Removing the windscreen isn't that drastic, autoglass do it all the time at the side of the road ...

[Mk6Maniac]

Ok well to wrap this up, I got the car back this morning (albeit in a complete dirty mess state with marks where they removed the windscreen, plastic cap missing from the front bumper etc) and the description was:

'Rectify leak from OS 'A' piller. Replace main ECU.'

It took them over 3 weeks to identify, fix and give me my car back.

One quick question, if they replace the ECU, would it send all settings back to default? ie. Mobile phone pairing etc?

Only reason I ask, the car system seems to have all the same settings and my phone is still installed on it.

I know nothing about car compueter systems but would have thought this would have been the case.

Hey ho...

[Rhyso]

Your ECU is for the engine side of things

mobile phone settings etc I would have thought are stored locally witihn your headunit 

Stuff like mileage is also stored with the dash clocks themselves

[maksta]

for what its worth, i had my ECU replaced after the fault appeared within 5 days of ownership. this was diagnosed around dec 20th and the part (in demand for new builds) was shipped into uk and fitted beginning of jan time. i was able to drive the car fine, just had the ESP fault light on half the time. no problems since, touch wood!

hope things stay good for you mate!