Even if it arrives last thing 28th feb!
Cancel well thats down to if VW customer care phone back. I have a ref case number from them so i know the letter is suppose to be getting delt with.
I currently work in a very strict enviroment controlled lab and am working long hours, been able to go out of it to make a phone call for example causes all sorts of huge massive hassles to get back in. So trying to sort this out in working hours is extremely difficult for me. I took 3 days holiday and stayed in all that time waiting for a phone call that i never got.