I guess i was upset because I waited 3 weeks, had my insurance to change over at an agreed time and made the effort to arrive at the dealer just before my insurance change over time. Got there and expected to be talked to like an adult.
Just to add more fuel to the fire, after I asked a question and he answered it, he quickly said excuse me i have to get back inside, but in honest truth i hadn't finished asking questions.
I did get the car in the end at 2:30pm leaving the dealer at 3:20, so my day wasn't completely ruined.
I didn't expect superior gloden service, but i did expect some level of ok customer service (i mean a fake smile is better than a real frown). I would never ever treat my customers in my shop the way they did today, I mean ok there was a cock up somewhere, no one admitted to the fault, but these things happen i know, I was very very disappointed when I was talking to him and he just said he's gotta go back inside and he left, not even giving me the chance to ask my last few questions.
I would've accepted their apologies with no trouble if i was given in a polite manner, but unfortunately for me, it came with a frown and a "aint my fault cant help ya mate" attitude.
BUT im done with whining now and im feeling 50 billion times better cos the scirocco is lovely guys! only other thing to say is my golf came with some chocolates (yum) but the scirocco didnt lol maybe they're trying to tell me something about my weight. anyways im a happy veedubber now
