Used to have one of these(110).I'm pretty sure that the tensioner is actually a roller bearing, maybe this has collaspsed? I know it cost me around ?350 to have my cambelt changed and service at VW. This was done at 40K Miles and they charge you ?50 just for the tensioner(bearing)!! Had to be done though because of the warranty.
If you've had the cambelt changed at VW, they should have changed the tensioner, so you may have a claim. Either way, I'd contact VW. Hope this has helped.