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I haven't had any probs with them before. Maybe the guy just had a bad day!
No, it started with that they accepted my card from Spain, but then refused it because of security issues. GSF dont have this problem, neither do Volkbits. They also wanted me to arrange my own courier. What kind of service is that???
The thing is, I may still have to use them as they are the only ones who have thie stock I need. And it amounts to 385 pounds sterling. Surely they could be a little more helpfull. As it is, they want a bank transfer instead of my card. NOT HAPPY!!

Will not approach them again after this episode.