Thanks for tips - ok so I am dumb

........ BUT 'Rhyso' - not that dumb - when I get into the car manually the alarm goes off and putting the key into the ignition and starting it doesn't stop the alarm!!!
I tried to get into the boot as told by a blokey that demobilisor is in boot. can't get into boot as key (both) won't turn. Been told by another blokey that I should try to unwire car battery as this might de-activate electrics?

Both my driver and passenger windows collapsed last year in the space of three months apart - is my car jinxed or is this a common problem? Good job I've got my reliable SAAB to get me from A-B!
I'm off to see another blokey at VW garage in the morning to be ripped off for loads a cash coz I'm just a girly with no idea about cars.
After wards I'll tell all so that you can chuckle at my expense!

Thanks
Sugar