I have a problem with heating too, but I think mine is bigger

.
First of, on the heating conrol panel, on the 1-2-something-3 switch, 1,2 and 3 positions have exactly the same effect. The air passes trough, but that's it, it only passes, not quicker than when I walk on foot

. What should be the difference between these 3 positions?
Next, when i select windscreen air symbol on the switch, I can hear the fan blowing, and the air is blowing nicely, but It's quite cold air, barely heated.
What do you guys think?