I got a similar fright early on in my Mk8 GTI ownership experience. Mine is a 2024 model, so until then I had not experienced any of the famous Mk8 infotainment bugs. However, one day I did re-enter the car after a short journey and the whole screen went blank, I got loads of loss of systems warnings, accompanied by various warning lights. After a desperate consultation with my local dealer, I was advised to re-boot the system by holding the on/off button down for 15 seconds, which did the trick.
A few months later, the same thing happened; I used the same fix successfully, only this time I realised I had inadvertently touched the infotainment system button whilst lowering the passenger side temperature and switched it off. This is very easy to do as the two buttons are very, very closed to each other, and I am sure this is what happened the first time as well. Beware!