Author Topic: Rattles, TPIs and VW erWin website  (Read 5992 times)

Offline Ubique

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Re: Rattles, TPIs and VW erWin website
« Reply #10 on: 06 January 2023, 17:42 »
Update: I’ve been in contact with VW Customer service direct. They have spoken with the general manager at my local dealers and he has just contacted me directly to have the car taken to another Beadles dealer to have the vibration fault looked at “by a fresh pair of eyes”.
Apparently the technicians at a different branch might be able to solve the fault?
They are picking up the car and delivering a loan car.
VW customer services are going to monitor the situation daily until the fault is confirmed as resolved finally.
I’d suggest ringing customer services directly as they seem to have lite a fire under someone’s ass.

Offline Mk8Clubby

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Re: Rattles, TPIs and VW erWin website
« Reply #11 on: 06 January 2023, 21:08 »
Hope they find a fix for you. Should be easily fixable I would've thought whether it's with a screw, glue or tape. I just have to lightly press against the speaker itself to stop the rattle. Let us know how you get on. Thanks.

Offline Ubique

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Re: Rattles, TPIs and VW erWin website
« Reply #12 on: 10 January 2023, 19:32 »
The GM at Beadles Chelmsford has been in contact directly. My car is going in on Friday for the vibration, he’s lending me his car while mine is looked at another Beadles branch. Depending on how nice his car is I might keep it!

Offline Ubique

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Re: Rattles, TPIs and VW erWin website
« Reply #13 on: 16 January 2023, 17:45 »