Author Topic: Two minor annoyances  (Read 5461 times)

ianj37

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Re: Two minor annoyances
« Reply #20 on: 12 May 2019, 19:50 »
For what it's worth I also have both of these problems on a MY19 delivered 2 weeks ago.
The maximum the Active Info Display has stayed on for  is 5 minutes but it still has me standing at the garage door waiting like an idiot for it to go off.
I've contacted the Car-Net help line about the message appearing and they have asked for more information about when it occurs but have unofficially suggested that it may be a legal requirement to show that Car-Net is in use. I've tried to establish when and under what circumstances the message appears but I have to agree with those who have posted here that it appears totally random. It certainly happens when my mobile is switched off so the only connection it's getting is from the VW built in SIM. The help line suggested that the problem might go away if I used a Bluetooth connection but I'm assuming that would require the use of the dongle I was given with the car via the VW Connect app and as far as I can see that does different things to Car-Net but I'm no techie!
Car would be perfect if the Car-Net problem gets fixed!

Offline Mutley75

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Re: Two minor annoyances
« Reply #21 on: 12 May 2019, 20:11 »
I’m the OP. The CarNet popup isn’t random, it pops up as soon as the onboard SIM makes a data connection on each new journey (or even a few minutes after starting the ignition). I believe it can be disabled by switching on privacy mode in CarNet - but I think you lose some features such as area alerts if you do that. As kmpowell has said, it’s an annoyance but one we just have to live with if we want the functionality on offer.

Re the AID not switching off, I can make it do it on demand by doing the following (this is how I happened to first notice it)

1. Unlock
2. Switch the radio on & listen/tinker for a few mins
3. Switch the radio off
4. Open drivers door and get out & close the door
5. Watch the display - if it does the red dial animation (like when you first get in after unlocking) and the shows the default speed dials, it will stay illuminated for ages.

On the other hand if you switch the ignition on/off or go for a drive then get out and lock it, the AID will display the leaving the car animation and switch off after 30 seconds. I think I’m just confusing it by getting in the car and not driving anywhere.  Probably exposing a minor bug in the software.

I should add I don’t normally go and sit in the car at random! But I have done when first getting the car to get used to the tech and set a few bits up before getting on the road.
« Last Edit: 12 May 2019, 20:13 by Mutley75 »
Golf GTi Performance Edition (2019), 5dr, DSG in Isaac Blue, Dynaudio & Brescia alloys.