Author Topic: Recall on mk7 gti  (Read 2991 times)

Offline Jordz_GTI

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Recall on mk7 gti
« on: 25 August 2015, 22:46 »
Had a recall on my dads gti for rear fin underneath spolier, they now stick out and are sharp. Not only is he unhappy with this but when he took it to a vw dealer to be done they scratched the paint work and never told him. Very unsatisfied with the workman ship carried out. They response was get some G3 and try to polish it out. Scratched too deep so won't polish out.

Offline p3asa

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Re: Recall on mk7 gti
« Reply #1 on: 25 August 2015, 22:57 »
Simple. Get them to repair it.

This is the reason I hate taking my car for any work whatsoever but the last couple of times I've had to take it to the dealer, I've cleaned and polished the car meticulously and asked the person booking it in to inspect it before I leave.

Both times when I've come back to pick it up, its either been straddled across 2 spaces (the spaces are very tight) or parked in a very large bay on its own. They obviously took notice of what I told them.
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14

Offline Jordz_GTI

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Re: Recall on mk7 gti
« Reply #2 on: 26 August 2015, 13:16 »
It's alright them repairing it. But that's not the point the car is perfect not a mark on it. Why should he lay back and let them repair it? To be honest I think he's going all the way with this lol.

iamrich

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Re: Recall on mk7 gti
« Reply #3 on: 26 August 2015, 15:13 »
Sorry to hear about the damage. It's a real pain when the dealers show so zero regard for our cars!

Which dealer was this?

If you do get them to repair it make sure they'll do a good job and won't cause more damage.

Up until now I've given up using main dealers as my cars just come out with far too many knocks and scratches. I just don't think they have the talent or vested interest.

I've got my first 1 year service due on the GTI and even with the VW dealer price matching my usual indie garage, I just can't bring myself around to using them. I just have this gut feeling a simple service will turn into some bonnet respray.
« Last Edit: 26 August 2015, 15:16 by iamrich »

Offline Jordz_GTI

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Re: Recall on mk7 gti
« Reply #4 on: 27 August 2015, 11:41 »
The dealer was JCT600 at medowhead sheffield

Offline p3asa

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Re: Recall on mk7 gti
« Reply #5 on: 27 August 2015, 22:44 »
It's alright them repairing it. But that's not the point the car is perfect not a mark on it. Why should he lay back and let them repair it? To be honest I think he's going all the way with this lol.


I appreciate its not the point but if he's not going to let them repair it what is he going to do? Try and reject it?
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14

Offline Jordz_GTI

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Re: Recall on mk7 gti
« Reply #6 on: 27 August 2015, 23:05 »
To be honest if it was me I would of been like yea repair it and I want something for unconvincese lol. I haven't got a clue what he wants them to do. But I will let you know how he gets on

Offline p3asa

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Re: Recall on mk7 gti
« Reply #7 on: 27 August 2015, 23:11 »
He might be better pushing for a detailer to sort the scratches if they can be machined out.
If it requires painting then he could push for somewhere he knows will do a good job.
I can feel his pain, trust me  :cry:
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14