VW Extended Warranty

[Sootchucker]

Thanks Rebecca, very helpful.

[caprigreen]

I take it the "comprehensive" is the same as the three year manufacturers/dealer warranty from new ?

Read section 3 for the various cover inclusions/exclusions

https://www.volkswagenextendedwarranty.co.uk/PDF/4593VOL%2006_14.PDF

The reason I ask is I have a 5 year factory warranty and paid £500 for the extra two years

5 year factory warranty should not come with any exclusions if you don't exceed 90k miles in the term, it should have the exact same terms as the 3 year warranty that comes "free" with the car.

If you going to keep the car more than 3 years bite the bullet and pay up front . Cheaper and better cover 

[monkeyhanger]

I take it the "comprehensive" is the same as the three year manufacturers/dealer warranty from new ?

Read section 3 for the various cover inclusions/exclusions

https://www.volkswagenextendedwarranty.co.uk/PDF/4593VOL%2006_14.PDF

The reason I ask is I have a 5 year factory warranty and paid £500 for the extra two years

5 year factory warranty should not come with any exclusions if you don't exceed 90k miles in the term, it should have the exact same terms as the 3 year warranty that comes "free" with the car.

If you going to keep the car more than 3 years bite the bullet and pay up front . Cheaper and better cover 

Or if you plan on keeping it less than 3 years but want to sell privately (fully transferable) - selling an almost 3 year old car with 2 years warranty left will instill a lot of confidence in the car to your purchaser.

I have never seen any documented proof that I have a 5 year warranty, except it listed on my invoice as an option that I paid for.

[Sootchucker]

MH, if you haven't already, go to the VW UK website, then click on the "Owners" menu at the top.

Go, "My Volkswagen" from the drop down, then "My Volkswagen account"

Create a user name and password and input your reg no and answer a couple of questions , and it will create a personal portal for you car and show you when it was first registered, finance (when it starts and ends), extended warranty (when it starts and ends), as well as service history with when and where it was serviced.

I only found this recently but seems quite useful. It is a little slow to load though (well, what else would you expect from VW UK ?) 

[caprigreen]

I take it the "comprehensive" is the same as the three year manufacturers/dealer warranty from new ?

Read section 3 for the various cover inclusions/exclusions

https://www.volkswagenextendedwarranty.co.uk/PDF/4593VOL%2006_14.PDF

The reason I ask is I have a 5 year factory warranty and paid £500 for the extra two years

5 year factory warranty should not come with any exclusions if you don't exceed 90k miles in the term, it should have the exact same terms as the 3 year warranty that comes "free" with the car.

If you going to keep the car more than 3 years bite the bullet and pay up front . Cheaper and better cover 

Or if you plan on keeping it less than 3 years but want to sell privately (fully transferable) - selling an almost 3 year old car with 2 years warranty left will instill a lot of confidence in the car to your purchaser.

I have never seen any documented proof that I have a 5 year warranty, except it listed on my invoice as an option that I paid for.

Exactly, that was my view. I figured it will help me sell privately at a better price, time will tell

[monkeyhanger]

MH, if you haven't already, go to the VW UK website, then click on the "Owners" menu at the top.

Go, "My Volkswagen" from the drop down, then "My Volkswagen account"

Create a user name and password and input your reg no and answer a couple of questions , and it will create a personal portal for you car and show you when it was first registered, finance (when it starts and ends), extended warranty (when it starts and ends), as well as service history with when and where it was serviced.

I only found this recently but seems quite useful. It is a little slow to load though (well, what else would you expect from VW UK ?) 

I'm already on it. I just logged in. Apparently my car has arrived in the UK but not yet at the dealer. 

Must be a throwback from my helpful salesman arranging for it to be collected from port to speed up the delivery process. Officially it isn't here yet, and as an ordered car I don't own, there's nowhere for my reg number.

[caprigreen]

MH, if you haven't already, go to the VW UK website, then click on the "Owners" menu at the top.

Go, "My Volkswagen" from the drop down, then "My Volkswagen account"

Create a user name and password and input your reg no and answer a couple of questions , and it will create a personal portal for you car and show you when it was first registered, finance (when it starts and ends), extended warranty (when it starts and ends), as well as service history with when and where it was serviced.

I only found this recently but seems quite useful. It is a little slow to load though (well, what else would you expect from VW UK ?) 

I'm already on it. I just logged in. Apparently my car has arrived in the UK but not yet at the dealer. 

Must be a throwback from my helpful salesman arranging for it to be collected from port to speed up the delivery process. Officially it isn't here yet, and as an ordered car I don't own, there's nowhere for my reg number.

Just logged on the VW site and it tells me my car has arrived. Just checked my garage and they are right, the car is there. No mugs these VW guys 

[p3asa]

I'm already on it. I just logged in. Apparently my car has arrived in the UK but not yet at the dealer. 

Must be a throwback from my helpful salesman arranging for it to be collected from port to speed up the delivery process. Officially it isn't here yet, and as an ordered car I don't own, there's nowhere for my reg number.

Thats a different system as obviously the tracking system doesn't have the reg no.
Log on as above then click Add Car.

[monkeyhanger]

I'm already on it. I just logged in. Apparently my car has arrived in the UK but not yet at the dealer. 

Must be a throwback from my helpful salesman arranging for it to be collected from port to speed up the delivery process. Officially it isn't here yet, and as an ordered car I don't own, there's nowhere for my reg number.

Thats a different system as obviously the tracking system doesn't have the reg no.
Log on as above then click Add Car.

I added the R - it recognised the reg number, but as I had to tell the system that I had an extended warranty and service pack, I have little faith in being told I have an extended warranty as confirmation that VW knows I have. I was hoping to add details and be told that my car had an extended warranty tagged to it for reassurance/confirmation.

[p3asa]

I think its just asking you for confirmation really.
I had to enter that I had the service option but then when I clicked on the service button it was able to give me the correct dates.