Oh, and I have a horror story about benfield but that's another story!
Benfield horror story? Doesn't involve their Bodyshop on Scotswood Road by any chance does it? Right bunch of monkeys in that place - avoid like the plague for repairs, they ruined my MK5 GT Sport TDI170 after it went in for a minor repair, took 8 weeks to do a 2 week job, fitted and painted a replacement body panel that rusted up every 2 months due to poor preparation/protection and the thinnest paint job they could get away with. They left the brakes in a dangerous condition on handover and stole a few things from the car whilst they had it. Other than that they're great.
What made you go to Chester? Relatives there? Used them before for a broker deal or did you literally ring around every VW dealership in the North-East and North-West?
Polo was using to much oil. Went in and they asked if they could use it through the day to add miles and measure its usage through a week. I agreed.
Phone call later in the week telling me they had hit a badger.....a nocturnal animal!
One of the sales man had been taking it home and ripped the bumper off hitting the badger.
I asked to see the car and thoug it would be at their own body shop.
No, it was in Sunderland at a backstreet body shop!
Why I asked?
We wanted the quickest possible turnaround I was told.
Having went to see the car they had tried to repair the damage without my knowledge but a lot of the fixings had been damaged.
Got a couple of months payments paid for by them and put a new block in for the oil consumption.
I went to Chester as they had offers advertised on their website and were willing to give me a lot more for my part ex.
Nothing but goods things thus far