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Author Topic: Monzas destroyed!!!!  (Read 3255 times)

Offline mac7

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Re: Monzas destroyed!!!!
« Reply #10 on: 08 February 2011, 19:13 »
Useless tyre fitters suck. But do as Doc suggests and go to a small specialist or firm that sells alloy wheels, explain your concerns about potential damage and your alloys will be treated right. They might be more costly than Kwik Sh1t or whoever, but its worth it for the zero hassle factor.
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Offline am1w

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Re: Monzas destroyed!!!!
« Reply #11 on: 08 February 2011, 19:26 »
I completely agree with Doc and Snoops. Go to a small place whose business is totally dependent on 100% customer satisfaction and word of mouth. My Tyre Place is in Park Royal, London, run by a father and son. There's just the two of them. No one else. They do all the work. They are part of the Kwik Fit group for purchasing purposes, but these guys are ace, very knowledgeable, extroadinarily careful and totally trustworthy. I am so lucky to have discovered them.
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Offline RedHP

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Re: Monzas destroyed!!!!
« Reply #12 on: 08 February 2011, 19:32 »
Where abouts are you GW...?
We have 'family-members' up and down the country, so might be able to advise in future ?

Red
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Offline Buck

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Re: Monzas destroyed!!!!
« Reply #13 on: 09 February 2011, 00:25 »
I experienced this when I had 4 new tyres fitted on the audi at National Tyres

After a lot of forceful discussions they agreed to pay for the three damaged wheels being refurbished - ended up getting the 4th done at my cost to ensure it matched and it had a few marks anyway

Don't back down but remain firm and professional

Explain that the wheels were nto in that condition when you brought them in and through inaccurate use of equipment they have marked them (it is usually that they haven't used a rubber protective shield on the machine that de-rims the tyre)

Also for polished wheels they should be using a wheel face protector - basically a circular shield that sits on top of your wheel and it is this that the machine makes contact with, not your wheel.


Is this your first set of new tyres on the car - does this fit with the mileage?  This more weight to your argument as well, as they cannot claim it was done previously when tyres were changed.


Good Luck
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Offline avalon

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Re: Monzas destroyed!!!!
« Reply #14 on: 09 February 2011, 12:42 »
A few years back I suffered the same at National Tyres when my Alfa GTV was in for front tyres.

They though were great about it.  The manager rang the local Alfa people and ordered on my behalf a new wheel and the job was sorted next day.  The old wheel [with only a minor scuff] is still in my garden[!] and acts as a kind of multi-holed flower pot!!!!!!!!


Ava
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Offline GW74

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Re: Monzas destroyed!!!!
« Reply #15 on: 09 February 2011, 13:33 »
The garage in question is National Tyres, they have a website where you can contact customer services so i've done that. The manager flat refused to accept responsibility for the damage and told me his equipment cant damage a tyre! he then made a point of showing me the thing they used. I was going to say before they worked on it that there wasnt a mark on the alloys but thought that might be a bit over the top.....lesson learned!
Taken pics but dont have any before pictures. Not holding out much hope. i'm new on here and struggling to work out how to add pictures as i've got a few of the wheels.
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Offline Exonian

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Re: Monzas destroyed!!!!
« Reply #16 on: 09 February 2011, 13:45 »
Quote from: GW74 on 09 February 2011, 13:33
Taken pics but dont have any before pictures. Not holding out much hope. i'm new on here and struggling to work out how to add pictures as i've got a few of the wheels.

See photobucket.com or imageshack.com
Upload your pictures to that site, then it will give you the option to click on a direct link to put in your post that will show the picture (basically the web address of the photo will have [ img]and[ /img] tags either side of it). Best way I can describe it, it will become self explanatory when you do it!
« Last Edit: 09 February 2011, 13:51 by Exonian »
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Offline Agreeable Slick

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Re: Monzas destroyed!!!!
« Reply #17 on: 09 February 2011, 13:48 »
If you went to the welcome section to introduce yourself, then you would have seen this.

http://www.golfgtiforum.co.uk/index.php?topic=85911.0

All the help you need.
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