Hi all, I have a problem with the front drivers side window, it has stopped working, the passenger window is ok, when you press the button it makes a clicking noise, so I stripped off the door panels so I can investigate, now I noticed the one of the cables that make the window go up and down is very slack and the other one is tight, now I need to get the regulator out but I cant because I need to take the glass out, and I cant take the glass out cos I cant lower the window to slacken off the clamps holding the glass in place!

Has anyone come across this problem before or does anyone know how I can lower my window to enable me to release the clamps and take the glass out??
Many thanks
oh btw its a 97 gti 8v