legal aid?

[nadlad]

while ago wen to vw harrogate asked to get my key coded, they said they cudnt do it and said i need a new part for 34.99 mite be the bit with two buttons anyway, anyway 6 months later now i got a letter saying i ordered a new key and i have to pay around 160 quid for it, and its here waiting for me to collect, they also claim they tried to contact me several times and i didnt answer the phone, which is bull.

what do i do now coz i never asked em to order a key all they said was they will order a new part meanign the two button fob part and give me a call, and i spoke to this prick called Gary and he goes u ordered a new part and u gotto pay for it, i told him to stick where the sun dunt shine coz i never ordered a new key, why wud i order a new key when i brought the two keys to him what the F am i gonna do with a third key?


what do guys think i shud do now apart from work on my spelling

[benjw999]

Hi mate,

Do they have your signature against any order for a new key? How long between you going in and them demanding you collect/pay for the key?

Ta
Ben

[nadlad]

no i dont think i had soem other remedial work but only signed for the reciept of that work and that was on the credit card recipet i.e signing for the credit card on the small recipt bit that gets printed off from the till.

its been about 4-5 months since they got in touch with me regardign a key and that was only because i rang them regardng an inquery and then they said by the way blah blah blah

[nadlad]

case concluded. i been awarded damages for £120,000.00

[Ivor Mk4 Turbo]

case concluded. i been awarded damages for £120,000.00

Result!!!

[Ivor Mk4 Turbo]

ps I think Ben's right - As long as they haven't got an order from you stating you will owe them £x when the key comes in (with your signature on it, as well), then I don't think they'll have a leg to stand on.

It's strange though, as dealers usually want money (deposit at least) up front for things like keys, as they are obviously no good on any other car.