The you are lucky! I have to go in there with either part number or the near exact VAG description to get what I want.
I live in the Thames Valley and the dealership is really a conveyer belt for selling and servicing fleet vehicles. The technicians dont seem to know any of the older models or the parts.
I ordered LA5U paint, and they ordered in LA5Y. ! Bandits.
They didn't know what digifant throttle switches were !