Author Topic: Fuel Filler Door  (Read 7086 times)

Offline AGB

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Re: Fuel Filler Door
« Reply #20 on: 04 February 2020, 00:00 »
Mine has been into VW twice with this very issue. Unfortunately I don’t know what they actually did to ‘rectify’ the fault but around a year or so after the first visit it dropped down again. I expect that it will drop down again eventually after the second time but so far so good.

The guy who looked at my car suggested an 'experience led approach' would be cheaper but I said I wanted the problem fixed properly, not hacked. I also asked for confirmation that a fix (replacing the assembly) would guarantee it wouldn't happen again. Hence knowing about the 2 year warranty. I'm not quite sure what has caused the issue because from a durability perspective, I'd have thought they would be designed to last considerably longer.

@AGB; How old is your car? The reason for asking is that if it’s still covered by the original three year factory warranty, depending on its age, you may not get a two year warranty on new parts fitted during the warranty period. Copy of the relevant section of the new car factory warranty terms and conditions;

Replacement parts warranty
All Volkswagen Original replacement parts carry a parts warranty for a period of 2 years/unlimited mileage, from the date of purchase. Items with warranties in excess of 2 years will be advised to you at the time of purchase. The 2 year parts warranty does not apply to parts fitted under the terms of the vehicle warranty, which are warranted for the remaining period of the vehicle warranty.


So if you’ve only six months of the new car factory warranty remaining, any new parts fitted would only be warranted for six months. 

Link to the new car factory warranty full terms and conditions below;
https://www.volkswagen.co.uk/owners/warranty/new-car-terms

MMMMM!!!!!!
That's interesting reading since I've just had my Infortainment screen replaced due to bad pixels.
I've got 6 months warranty left, God help VW if the screen goes again. :smiley: :smiley:
Anyway, my filler flap sticks occasionally. Bit of a tap & it releases itself.
I've looked for a photo of where it's needs trimming but it appears to have been removed. Anyone got a clear photo or explaination.

If it sticks occasionally, try WD40 in the mechanism in the first instance before you undertake anything you can't reverse. If you shine a torch on the hinge and close it 3/4 of the way with your left eye against the bodywork, you'll see where it catches and it should be easy to see where it needs a trim.
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Offline Jim_mk7.5

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Re: Fuel Filler Door
« Reply #21 on: 04 February 2020, 16:40 »
My flap has started sticking....   :whistle:

Might have to try the WD40 first. It's just not popping out. Can't face another dealer trip so soon!
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Offline mcmaddy

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Re: Fuel Filler Door
« Reply #22 on: 04 February 2020, 18:32 »
Wd40 isn't any good, you need something like lithium grease on the pop out bit.
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Offline AGB

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Re: Fuel Filler Door
« Reply #23 on: 04 February 2020, 20:23 »
Wd40 isn't any good, you need something like lithium grease on the pop out bit.

WD-40 make a lithium grease too. Just to make it more confusing. I'd start with standard WD-40 lubricant as it's not as viscous but if I recall, with the cap closed, it's going to be a pig to get any lubricant to reach the parts you need it to get to.
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Offline AGB

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Re: Fuel Filler Door
« Reply #24 on: 04 February 2020, 23:56 »
Mine failed last week, couldn’t open it. Fortunately as booked in to vw where it’s been for the last 7 days.

Not ideal for a 6 month old car..

What a pain. What are they doing with it that they've had it for so long?

Someone asked about images to shave the hinge - found some decent ones here: https://www.stuartdalby.co.uk/vwgolfmk7/sticking-fuel-filler-cover/index.php
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Offline Catnapper

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Re: Fuel Filler Door
« Reply #25 on: 05 February 2020, 10:09 »
Mine failed last week, couldn’t open it. Fortunately as booked in to vw where it’s been for the last 7 days.

Not ideal for a 6 month old car..

What a pain. What are they doing with it that they've had it for so long?

Someone asked about images to shave the hinge - found some decent ones here: https://www.stuartdalby.co.uk/vwgolfmk7/sticking-fuel-filler-cover/index.php

T'was me!! Excellent thank you I'll have a look and see if mine has telltale marks
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