Steering Rack / Suspension Squeak

[mcmaddy]

Fuel and miles are fine but I asked them not to wash it and they did and I asked for my seat not to be moved and they did.

[GrahamFR]

Suspension squeak now solved. Happy bunny.

Just wanted to share the TPI (Technical Product Information) code number for this fault:

2035958/4 (release date 15/4/2014)

This is the one where the shock absorber cover (aka gator) has come away thus causing squeaking/creaking/chafing noises from the front suspension at low speed and manovering.

If you're suffering the same problem get your car into the nearest dealer for warranty work.

Old subject I know but are my gators not supposed to look like this lol?

[mcmaddy]

Yeah I think they look fine. It's when they come away from the top that's the issue.

[GrahamFR]

Aw really there goes that theory
 I still have a squeak coming from my front right and I've already changed my top mount to no avail and I'm sure it's getting worse!

[mcmaddy]

Have you tried greasing the CV boot rubbers? My car creaked until dealer greased mine. Noise hasn't returned since. Could be worth a try and at the very least it will eliminate them if yours still creaks afterwards.

[GrahamFR]

I'll give it a go mc thanks

[Snoopy]

Fuel and miles are fine but I asked them not to wash it and they did and I asked for my seat not to be moved and they did.

plaster these all over the interior. It's what I do

http://i976.photobucket.com/albums/ae250/dlgwrx02/Randon%20uploads/dwdonotwash_zps9dc9f6c5.jpg

[monkeyhanger]

Fair do's on not asking them to wash your car (gritty sponge, swirls, or even an automatic car wash), but asking them not to adjust the seat is a step too far IMO. Unless the person moving it around at the dealership between car park and workshop  (and even test drive to ensure fault is fixed - assuming that it needs one, dependent on fault) is the exact height and build as you, i'd expect them to adjust your seat to something they are comfortable driving. Imagine the look on your face if some 5-foot-nothing technician has to sheepishly tell you they crashed your car in the car park because they couldn't reach the brake pedal, as they weren't allowed to move the seat?

Readjusting the seat to your preferences might take a minute - no great hardship, it's when they piss about with your radio station presets that I take exception to.

[Booth11]

Fair do's on not asking them to wash your car (gritty sponge, swirls, or even an automatic car wash), but asking them not to adjust the seat is a step too far IMO. Unless the person moving it around at the dealership between car park and workshop  (and even test drive to ensure fault is fixed - assuming that it needs one, dependent on fault) is the exact height and build as you, i'd expect them to adjust your seat to something they are comfortable driving. Imagine the look on your face if some 5-foot-nothing technician has to sheepishly tell you they crashed your car in the car park because they couldn't reach the brake pedal, as they weren't allowed to move the seat?

Readjusting the seat to your preferences might take a minute - no great hardship, it's when they piss about with your radio station presets that I take exception to.

Agree about it being reasonable to allow them to adjust the seat for the reasons above but I've had them muck about with the steering column, which I think is unnecessary.  When I got the car back and reset seat to my settings, something still wasn't right, took me a while to realise they'd moved the steering column.  Took ages to get it spot on again. 

As snoopy suggests put some 'no washing' signs in hard to miss places.  I have a massive cardboard sign that fills the entire dash, that even the doziest vw worker would be hard pushed to miss!  That and ensuring they write it (and highlight it) on the worksheet.  It's worked so far.

[mcmaddy]

For those of us with back problems it's far worse moving the seat than fiddling with the radio. It's taken me nearly 6 months to find a comfortable seating height and length and even now it's not quite perfect. All that from the little s4it at the dealer who even though I asked him nicely and explained my situation the first thing he did was move my seat down and forward!!