Hi Guys,
As far as I know, they don't update the software when the car is serviced as it isn't anything to do with safety.
All I did was complain about the box feeling jerky in traffic and also trying to engage the clutch too much at standstill. My car is still in warranty.
I also told them that I knew there was a TSB for the dsg software to be updated which I have a copy of but not sure how to put a PDF on here

You could probably go into a dealership and take the document with you to keep things simple and just say I want this applied to my car.
Definetely worth it if you feel like your box is quite jerky and you feel like you need to put it into N alot in traffic.