Customers!!

[Viking]

PLUMBERS - ARRRRRRGH  Drayton Boiler Services in Berkshire - DO NOT USE

and you wonder why that industry has a bad rep?

That's the problem right there. Someone sent in the boiler engineers to attend to a plumbing fault. To be fair, a toilet cistern handle replacement is a handymans job, not a skilled tradesman. The rental agency should know better. But I suspect they use one firm for all their plumbing and heating needs, for simplicity. Not the way forward in my view.

There's a world of difference between a plumber and a heating engineer. Plumbers should stick to bathroom suites and kitchen sinks etc,., and heating engineers should stick to heating.

[justalex81]

Get a call at 7 o clock from a guy who's toilet ' sounds like a bird singing' so I go there 45 min drive, diagnose the problem, new ball valve! He wont accept that, so I replace it anyway like for like, works fine, no need to touch it.
 Then he nearly falls over at the price, sorry mate There the prices....

I know this job is guna come back and bite me on the arse!!

Just get a call from him, ' the noise is back' and he's in the  bathroom making it do the noise, and wants me to go out now! Emergency? No

Some people just can't face they don't know what there on about! And why does be feel the need to touch it!

I give up! Roll on next week

/ rant over

Toby the ball valve could be making a humming noise because the water pressure is too high. The ball valves are made very cheaply and too much pressure causes them to vibrate/hum. throttle it back with the isolation valve below the toilet to reduce the flow.

But then again what do i know? i'm a heating engineer 

[Ant1981]

last customer we had like that was a cocky f**k*r i got nothing against being cocky but dont tell me how to do my job....  he was told if he dont watch his lip he's going in the cement mixer he was a lovely chap after that 

and all the best with the future plans for a new job dude company your with now sound like a bunch of cnuts

That's a bad attitude and a good way to make sure you don't get employed. If someone employs you, listen, it's their money, their property.

[Guy]

PLUMBERS - ARRRRRRGH  Drayton Boiler Services in Berkshire - DO NOT USE

and you wonder why that industry has a bad rep?

That's the problem right there. Someone sent in the boiler engineers to attend to a plumbing fault. To be fair, a toilet cistern handle replacement is a handymans job, not a skilled tradesman. The rental agency should know better. But I suspect they use one firm for all their plumbing and heating needs, for simplicity. Not the way forward in my view.

There's a world of difference between a plumber and a heating engineer. Plumbers should stick to bathroom suites and kitchen sinks etc,., and heating engineers should stick to heating.

they say on their website that they do plumbing etc... so i would expect them to be able to fcuking plumb!

[cullygti]

last customer we had like that was a cocky f**k*r i got nothing against being cocky but dont tell me how to do my job....  he was told if he dont watch his lip he's going in the cement mixer he was a lovely chap after that 

and all the best with the future plans for a new job dude company your with now sound like a bunch of cnuts

That's a bad attitude and a good way to make sure you don't get employed. If someone employs you, listen, it's their money, their property.

that was a few years ago my attitude as changed as you get older and im self employed and have been for many years so dont need to be employed by a company as such if the guy giving the orders can build a house and knows how to do my job then he should of done it and not asked us at the end of the day im the qualified trade that wants to do the best job for the customer as its my name on the line.... its not always easy and i understand that the customer may of been under stress etc but it dont give them the right to talk to ppl like a piece of sh!t hence why he had to be told.... tbf every trade that did work for him on the house said he was an arrogant cock but all that aside he was a very nice chap at the end.... ppl judge trades and give them a really bad name when most of the time the customer causes the greif they may be right but it dont make them know how to do the job to a high standard  

[Viking]

PLUMBERS - ARRRRRRGH  Drayton Boiler Services in Berkshire - DO NOT USE

and you wonder why that industry has a bad rep?

That's the problem right there. Someone sent in the boiler engineers to attend to a plumbing fault. To be fair, a toilet cistern handle replacement is a handymans job, not a skilled tradesman. The rental agency should know better. But I suspect they use one firm for all their plumbing and heating needs, for simplicity. Not the way forward in my view.

There's a world of difference between a plumber and a heating engineer. Plumbers should stick to bathroom suites and kitchen sinks etc,., and heating engineers should stick to heating.

they say on their website that they do plumbing etc... so i would expect them to be able to fcuking plumb!

Just because they say they do plumbing, doesn't mean they can. It would appear that plumbing is not their strong point...

There are many tradesmen who profess to be able to do stuff. Any stuff. Timing belts on cars, or tracking, or building extensions on houses, or any sort of things like that. Yet we hear horror stories all the time about people not getting a satisfactory job from a so called expert. Why? Because people lie about what they're capable of. Simple as that.

There's a plumber near me who spent 3 weeks trying to fix an intermittent fault on someones oil boiler. Eventually he gave up and told the customer to ring me. I diagnosed and fixed it in half an hour (yes, I'm a heating engineer). If someone asks me to do any plumbing I pass them on to the same plumber because he's good at plumbing and that's what he does. I'm good at repairing oil boilers and that's what I do. There's a line between us, and neither of us crosses into the other side anymore.

More people should do the same.