Couldn't agree more with DH. Just made me mad watching it (usually typical for a ch4 documentary though!)
*Some* stupid hotel owners just digging themselves deeper and plebs reviewing them.
The joys of the interwebz and "free speech"
Within ~1 month of being in business, my company ended up under attack from a Labour MP as a result of a GROSS misunderstanding on his part - which he then continued his defamation spree. That was 3 years ago - and is still relatively easily found

It ain't just hotel owners that wish there was a delete button on the net.