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Model specific boards => Golf mk5 => Topic started by: Glenn on 10 November 2008, 10:24

Title: rear boot handle
Post by: Glenn on 10 November 2008, 10:24

 my car is a 05 model with the white worm rear handle, does anybody know the part number and price of the newer handle also does it come with the badge aswell, is it a diyer job i know the rear trim is a swine to remove thanks in advance  :smiley:

Title: Re: rear boot handle
Post by: No Golf Clubs at all on 10 November 2008, 10:27

Are you now out of warranty? I just got mine replaced free a day before the warranty ran out...chance the stealer, talk nice to their warranty person its a known issue and is progressive...its something that would have started when the car was still within its 3 year warranty period....VW are miserly though for out of warranty claims...but you can but try..

Title: Re: rear boot handle
Post by: Glenn on 10 November 2008, 11:40

already tried the warranty man was semi helpfull got a new set of wheel centres but very stubborn on the handle wont budge not end of world il change it myself, the parts department has a couple of lazy little sods that are just unhelpfull with nearly every thing you ask

Title: Re: rear boot handle
Post by: bacillus on 10 November 2008, 13:38

This is a direct quote from a post by TT, "the orginal "flat" rear core was part no: 3C5 827 469 C ULM.  This was dropped end of Sept 2007, and superceeded by 3C5 827 469 D ULM. The rear core assembly is around £76 plus VAT."

Title: Re: rear boot handle
Post by: adw555 on 10 November 2008, 13:47

I noticed my badge had gone the same way a week after the warranty expired....stealer said "no way"....so rang VW and they told the stealer to change it for goodwill...

On a 05 car the new badge isnt as good quality as the old one and it doesn't quite sit as flush as the old one did...it sticks out more like the front badge on the grill...didn't really bother me...

Title: Re: rear boot handle
Post by: Glenn on 10 November 2008, 14:32

 reallly appreciate it guys, maybe i should try headoffice first its only a phone call, it went out of warranty on 14 august anybody got a phone number for them please.

Title: Re: rear boot handle
Post by: Glenn on 10 November 2008, 16:11

 just got the wife to email vw customercare from her work, as shes an acountant at a leading law firm lol, will await there reply  :grin:

Title: Re: rear boot handle
Post by: RDH on 11 December 2008, 23:48

Quote from: Glenn on 10 November 2008, 16:11

 just got the wife to email vw customercare from her work, as shes an acountant at a leading law firm lol, will await there reply  :grin:

Glenn - did you you have any joy with VW customer care?

Title: Re: rear boot handle
Post by: Glenn on 12 December 2008, 10:00

 yes after a few sturn words with a manager at customer care with in 3days i had a new handle assembly delivered for free all i had to do was get it fitted which idid myself 30min  job, well worth a few calls as the handle mech costs nearly 87quid with vat etc