GolfGTIforum.co.uk
Model specific boards => Golf mk5 => Topic started by: telboy on 10 October 2008, 10:28
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Hi all,....
My ed30 is now on 32k miles and due its 2nd service soon, plus the DSG service,.......(although DSG service not due until 40k miles, getting it done early!)
I have two questions,..... :nerd:
1) I have Bluefin on my car (like I need to tell you lot that with all my recent posts!! :grin:), would you put the car back to stock for the services? The main reason I think I should is because of the DSG service, I don't know what they do although no doubt being in stock mode would be better???
2) My local VW dealer gave away some of my personal info to a road rage nut recently :angry: and have promised to pay towards my service. The total service including VAT, Labour, DSG service is normally £400,.....they're offering it to me for £280 due to the error with my personal details. Is that enough of a discount and should I be happy to leave it at that????
Yours views always appreciated.
Many thanks :evil:
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Hi Terry,
Personally I wouldn't worry about taking the bluefin map off unless your dealer has something against remaps.
On the other stuff I would want the service for free plus some if they did that to me :shocked:
I am sure if you point out the data protection act they will soon come to their senses as the fines for a breach of this can be massive :smiley:
Cheers,
Steve
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Personally I would switch the car back to stock to avoid the temptation for someone to take your car for a joy ride.
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Personally I would switch the car back to stock to avoid the temptation for someone to take your car for a joy ride.
I agree ! ... and if they can't see it as remapped you won't have any warranty worries should they find anything with the DSG - or anything else for that matter - which is amiss. This is what appeals to me with the Bluefin - it goes back completely to standard and no one is any the wiser :wink:
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My ed30 is now on 32k miles and due its 2nd service soon, plus the DSG service,.......(although DSG service not due until 40k miles, getting it done early!)
How old is it?
1) I have Bluefin on my car (like I need to tell you lot that with all my recent posts!! :grin:), would you put the car back to stock for the services? The main reason I think I should is because of the DSG service, I don't know what they do although no doubt being in stock mode would be better???
Yes, ECU back to stock. If VW AG have released a revised OEM map, then that usually automatically gets written to your ECU. However, if this rewrite happens onto a modified map, it can potentially toast your ECU, and that most definately wont be covered by warranty.! :shocked:
2) My local VW dealer gave away some of my personal info to a road rage nut recently :angry: and have promised to pay towards my service. The total service including VAT, Labour, DSG service is normally £400,.....they're offering it to me for £280 due to the error with my personal details. Is that enough of a discount and should I be happy to leave it at that????
You are joking! :shocked: :shocked: :shocked: :shocked: :shocked: :shocked: I would be fcuking fuming if they did that. Report the cnuts to the Information Commissioner - because that is a clear breach of unauthorised disclosure. I would be demanding some serious compensation for that - and that would be waaaaaaayyyyyy more than a poxy £120! You might want to seek proper legal advice, via your local CAB - but dependent on the details they released, you should be looking at around five grand. Not only does this third party now know your car, but also your name, where it lives, etc, etc. I'm sorry, but I would be after blood. Speak to the "Dealer Principal", and ask three things, (a) what exactly did they give out, (b) their pathetic offer is now where near adequate and needs substantially reconsidering, (c) what disciplinary procedures are they taking.
I was gonna have a quiet day today, but the e-mail notification of this thread just amazed me!!!!!
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back to stock or tell them not to drive it off the site ie no test drive and right the miles down before you leave
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^ I agree with T_T, I'd be in the DP (fnar fnar) 's office with whoever gave out the info and I'd be looking to rip someone's spine out.
I certainly wouldn't be leaving until I'd got some serious compo and the person in question sacked.
Ring the CAB, Police and get some legal advice - £120 and a sorry is no good when some lunatic has torched your car or filled you in, how do you know they're not "biding their time"?
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My ed30 is now on 32k miles and due its 2nd service soon, plus the DSG service,.......(although DSG service not due until 40k miles, getting it done early!)
How old is it?
1) I have Bluefin on my car (like I need to tell you lot that with all my recent posts!! :grin:), would you put the car back to stock for the services? The main reason I think I should is because of the DSG service, I don't know what they do although no doubt being in stock mode would be better???
Yes, ECU back to stock. If VW AG have released a revised OEM map, then that usually automatically gets written to your ECU. However, if this rewrite happens onto a modified map, it can potentially toast your ECU, and that most definately wont be covered by warranty.! :shocked:
2) My local VW dealer gave away some of my personal info to a road rage nut recently :angry: and have promised to pay towards my service. The total service including VAT, Labour, DSG service is normally £400,.....they're offering it to me for £280 due to the error with my personal details. Is that enough of a discount and should I be happy to leave it at that????
You are joking! :shocked: :shocked: :shocked: :shocked: :shocked: :shocked: I would be fcuking fuming if they did that. Report the cnuts to the Information Commissioner - because that is a clear breach of unauthorised disclosure. I would be demanding some serious compensation for that - and that would be waaaaaaayyyyyy more than a poxy £120! You might want to seek proper legal advice, via your local CAB - but dependent on the details they released, you should be looking at around five grand. Not only does this third party now know your car, but also your name, where it lives, etc, etc. I'm sorry, but I would be after blood. Speak to the "Dealer Principal", and ask three things, (a) what exactly did they give out, (b) their pathetic offer is now where near adequate and needs substantially reconsidering, (c) what disciplinary procedures are they taking.
I was gonna have a quiet day today, but the e-mail notification of this thread just amazed me!!!!!
TT, car is 1 year old,...do a serious bit of mileage,....will also seriously consider your advice and give this some thought,....
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i would go right of me head m8. and £120 off you need to get that sorted out a.s.a.poss mate. hope it all falls in to place for you fella.
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I agree with T_T here, go and seek some professional advise. This is a huge NO NO for a business to disclose your personal info, and to a road rage nutter is totally unforgivable.
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I'm going to pretend to be me just before my service.
Then when I go in as me I'll get a free service.
Back to stock, if they reflash then your bluefin has gone.
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I'm going to pretend to be me just before my service.
Then when I go in as me I'll get a free service.
barking ?!!
Back to stock, if they reflash then your bluefin has gone.
remap on or off, if they flash your ecu bluefin will need resetting on the handset (which superchips will do for free)
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I'm going to pretend to be me just before my service.
Then when I go in as me I'll get a free service.
Back to stock, if they reflash then your bluefin has gone.
Egbert you are slipping back to your old self, can we please have the normal Egbert back :smiley:
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I'm going to pretend to be me just before my service.
Then when I go in as me I'll get a free service.
Back to stock, if they reflash then your bluefin has gone.
Egbert you are slipping back to your old self, can we please have the normal Egbert back :smiley:
....Jekyll and Hyde?
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I was shocked when I read this! :angry: :angry: I would go off my head if someone gave my details, especially to a person you have had an altercation with!! I would be seeking some legal advice to make the dealers learn a lesson. They have made a serious mistake here which could seriously damage their reputation, make sure you let them know it! :smiley:
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I agree with the majority - you might be ok with it but it could have been a lot worse, what if your car has got damaged or even worse they paid you a visit at home! There are some nutters out there
What they are offering is your a free labour more or less - not that great!
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shocked and stunned :shocked:
throw the book at them , they already know they have seriously f*cked up.
Its up to you if you accept some form of 'good will' (way more than they have suggested imho) or get legal advice.
just be a bit cautious for a while
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Just out of interest, was any form of 'good will' paid out to all the people who had their personal info leaked by the govt in recent months?
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This is a criminal offence under the Data Protection Act. I'd be fecking fuming and would be seeking legal advice as well as reporting it to the Police (for what good it would do :rolleyes:), but you may well be a victim of crime in the near future.
Do NOT accept the offer - get on to What Car mag or Top Gear as well and get some proper exposure. Do NOT capitulate and sue the arse of the feckers. I'd want some serious compensation and a sacking :angry:
Cass
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Is there form for other similar 'easy' payouts? Seems very easy to jump on the 'screw them for everything' bandwagon when is it really possible/realistic etc? Could you find out the same on 192? Or did someone make an honest mistake and they are just trying to offer a decent solution? Not deliberately stirring this up by any means but the internet blame and hate is all so easy.
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When you take car in, VW paperwork should have a box, asking your permission if tech can remap your car.
DSG service is real easy. After the DSG oil change, tech will perform a recalibration which involves among other things, running the car in an odd and even gear at a certain speed for 10 mins...
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once the tech has carried out the oil change, to tell them not to drive your car is silly. They need to test drive it to make sure it dont bang or jump into gear this is done by carrying out basic setting which can only be done by you guessed it a road test. Not only will you be pissed off that they give out your details you will be even more pissed off if your dsg box fooks up cos they could not carry out the dsg service corrcetly. as for the man with your details 2 things you could do 1 run him down in your car when he comes for you or buy a big bat and tell him meet you in the local park on sunday and beat the sh!t out of him problem solved.
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once the tech has carried out the oil change, to tell them not to drive your car is silly. They need to test drive it to make sure it dont bang or jump into gear this is done by carrying out basic setting which can only be done by you guessed it a road test.
....Also, by refusing to allow your VW garage to conduct a test drive, they will be obliged to relinquish all responsibility for their work done and this could raise serious safety issues. In practice, most garages would quite justifiably refuse to do any work on your car at all if you insisted on such impositions.
If you feel you mistrust your dealer so much, you would be better off finding a different dealer to work with. Besides, there isn't a lot of harm apart from crash damage that a VW qualified mechanic is likely to do - The GTI is designed to be driven! I often go out with my mechanic driving and value his input.