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Model specific boards => Golf mk5 => Topic started by: clum1 on 20 May 2008, 16:24

Title: Getting fed up now...
Post by: clum1 on 20 May 2008, 16:24
My 56 plate GTi has been back to the dealer five times now to get the locks/alarm looked at and they are failing to fix it.

Basically, if I lock it with the key (blade, rather than remote) then unlock it, the alarm goes off as soon as I get in to the car.  Effectively I am unable to use the car without the remote - it simply won't disarm the alarm with the blade.

Because there is no error appearing on the diagnostics, my local dealer claim no fault found despite me demonstrating it to them and indeed them activating the issue themselves too.  WTF!?!

The lock mechanism also suffers a problem I've seen others have, that being the door LED remaining on solid red sometimes when unlocked with the remote. To me it all looks like there's a problem with the latch mechanism but they refuse to change it as it doesn't show on the diags.

Can anyone help shed light on this?

thanks

Calum
Title: Re: Getting fed up now...
Post by: 182_blue on 20 May 2008, 16:31
i would try another dealer
Title: Re: Getting fed up now...
Post by: clum1 on 20 May 2008, 18:01
That's what the dealer's just told me!

Had to phone them to hear it too; they sent the car back to me without bothering to call me to tell me that yet again their systems have been unable to spot an easily demonstrable system.  Honestly it's driving me insane; I can show them the problem happening but because the diags don't see it it doesn't exist!

Really low standard of service on each visit to this particular dealer so I'll take it to their sister branch in a town near Lanark and see if they're any better.

Calum
Title: Re: Getting fed up now...
Post by: 182_blue on 20 May 2008, 18:04
do you put the key in the ignition to turn the alarm off ?, or to stop it going off
Title: Re: Getting fed up now...
Post by: No Golf Clubs at all on 21 May 2008, 16:32
I think its Verve you are talking about... I have heard nightmares about them, AC in Jordanhill Glasgow are p1sh as well, avoid.  Try advantage Stirling, I hear that they are better.

Am I right in thinking that the fault manifests itself thusly... you enter the car with the key blade and the alarm goes off? so the use of the actual physical key doesnt disarm the alarm? 

I will try this myself later. Anyone else?
Title: Re: Getting fed up now...
Post by: Sweeney on 21 May 2008, 16:39
Have you tried verve in wishaw? I know some of the lads that work in there, seem to be really on the ball!
Title: Re: Getting fed up now...
Post by: 2007GTI on 21 May 2008, 17:21
firstly why would you want to use the blade, whats up with the remote?

secondly, my door LED comes on and stays on, does it about once a month, common fault, but not detrimental.
Title: Re: Getting fed up now...
Post by: ub7rm on 21 May 2008, 17:28
Coming from MK4 land, the alarm being set of by opening the car with the blade is normal.  Even tells you in the manual, you just turn the ignition on to cancel it.  Think thats a normal kind of set up with other manufacturers too.....
Title: Re: Getting fed up now...
Post by: Spaced on 21 May 2008, 17:31
How quickly are you opening the door after you have unlocked it, I know from experience that if you unlock with the remote and open the door quickly it will set it off.
Title: Re: Getting fed up now...
Post by: 182_blue on 21 May 2008, 17:54
Coming from MK4 land, the alarm being set of by opening the car with the blade is normal.  Even tells you in the manual, you just turn the ignition on to cancel it.  Think thats a normal kind of set up with other manufacturers too.....

thats sort of what i was getting at in my post
Title: Re: Getting fed up now...
Post by: R32UK on 21 May 2008, 19:31
park outside their offices and set the alarm off... see how long it takes them to address that!! :cool:
Title: Re: Getting fed up now...
Post by: clum1 on 21 May 2008, 23:50
It's a question of unlocking the door with the blade and as soon as you get in (ie activate the sensors) the alarm goes off.  Putting the key in the ignition does not disarm it; only using the remote does.

No Golf Clubs at all, you've got it.

I discovered this "feature" the day the battery died in the fob I had; luckily I was outside my flat and only pi$$ed off the neighbours with the alarm for as long as it took to find the spare...

According to the mechanic, when you open with the blade, you get 15 seconds to get the key in the ignition. "Look" he said as he swiftly entered the car and it went off immediately; I swear he was about to tell me it was 15 seconds too!

It's a small problem I know but a problem none the less; if it's the latch or convenience mechanism that's knackered, I want it fixed - my Toledo had a broken one of those and it used to wind down all the windows. In snow in winter. In Liverpool...