GolfGTIforum.co.uk
Model specific boards => Golf mk5 => Topic started by: niv_e30 on 07 March 2008, 11:59
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:smiley:
Finally got my replacement Edition 30 on 3rd March, after VW agreed last November to replace my original car after I disputed the bodywork alignment. (All VW personnel :smiley:agreed it was wrong once pointed out).
I went for a 5 door this time round (I paid the extra £500), as I need to get bike(s) into back, sometimes with camping gear. I still prefer the 3 door styling, but practicality won over styling this time.
Anyway, the garage did a good job of supporting my case against VW (UK), shame they screwed up at the very last as we'd agreed delivery to my driveway on 29th Feb, but all my calls went unreturned, so I went to bed fuming that night; got through Sat 1st to be told that VW UK should have called me to tell me. But that doesn't explain why "He'll call back in 10 minutes" never happened, despite repeated requests for info.
However, overall, a good service from Citygate, Chalfont, despite the last few days of frustating lack of info from them.
:smiley:
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Glad to hear it. Wouldn't you have waited till 1 March for an 08-er?
M
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Congrats on your new ride and heads up to VW for replacing it (And selling it to the next guy that rocks up)
Pics are mandatory around here :lipsrsealed:
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The whole point in the delivery was that it would be an 08 plate.
Originally they said replacement would be available lat jan/early feb, so I suggested 1st Mar, and I wouldn't then pursue a compensation claim for all the hassle over the original 1st Sept (57) plate car.
They agreed to that (after some minor arm twisting), and the garage agreed to deliver to my driveway on trade plates on the Friday night, 29th Feb, so car ready to use 1st March; but they failed on that front.
However, I've now got the car & it does not have any misshapen bodywork like the previous one.
So, 6 months depreciation free motoring; result.
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Nice result Niv. Where are your photo's then? :rolleyes:
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...does not have any misshapen bodywork like the previous one.
sounds a bit weird :sick:
what exactly was wrong with the bodywork out of interest ?
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yeah any chance of seeing the pics of the problem?
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The problem was that the passenger sill went from being aligned with the rear of the door (i.e. door vertically above sill), to being sticking out from the front edge of the door/wing by 7 to 8 mm.
Now, that doesnt sound much, but it looked horrible, especially as the drivers side was nicely aligned.
All the VW staff who examined it agreed it was wrong.
1st suggestion was to cut sill off and weld new one in correct place; I rejected that idea.
I then measured 4 or 5 other Golfs in and around the showroom, notingthe width of the car from LH sill too RH sill; the widest one was a good 5mm narrower than mine, re-inforcing my belief the sill was on in the wrong place.
2nd suggestion, from VW paint & body "experts" was to carefully remove the outer door skin and put back carefully in alignment with the sill. However , icalled the head man at paint & body (someone left his tel number on an email, lucky me), and said this was a bodge to cover up a cockup! He said VW would never do a bodge, but I cannot see any other politer way of describing this suggestion.
After several more weeks of prevaricating by VW, I handed a letter to the dealer formally rejecting the car under the sale of goods act. This stirred them up a bit!
I was then offered a black E30, but it didn't have the options I wanted, so they agreed to supply a new vehicle from scratch, to any spec I wanted. (Hence the 5 door for practicality in lieu of original 3 door, which I still prefer looks wise).
This means the limited edition is now not quite so limited, as they apparently made more than just the extra one for me.
I'll post some pics of new & old (if I can find the old ones) and figure out how to post pics. (is it just copy & paste into this window?)
Regards, Niv.