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General => General discussion => Topic started by: blimey on 05 February 2004, 17:04

Title: VW Dealerships How they treat you?
Post by: blimey on 05 February 2004, 17:04
Hi All,

I own a VW and have made the mistake of assuming VW Dealerships are the best people to fix your car whenit goes wrong. I have had a nightmare with them. Am I the only one?

Could any of you let me know if you have had negative experiences of VW dealerships, whether it be buying or servicing you car

Cheers
Title: Re:VW Dealerships How they treat you?
Post by: Blue MK2 on 05 February 2004, 17:14
they made me look like a fool when i asked them about the heater matrix :-[

parts department treat me well as im a regular there :)
Title: Re:VW Dealerships How they treat you?
Post by: snowball on 05 February 2004, 18:40
whats a vw dealer !!?!?!? i wouldnt use one of them robbin mofos if u paid me  ;D
Title: Re:VW Dealerships How they treat you?
Post by: S11EPS on 05 February 2004, 19:28
I gotta use a dealer because of warranty, but fortunately my dealership (Vindis, St.Ives, Cambridgeshire) is awesome.

Very knowledgeable, polite etc etc. Would have no qualms in ecommending them to anyone.
Title: Re:VW Dealerships How they treat you?
Post by: Fielder5757 on 05 February 2004, 19:53
When i showed up with my MK2 VW, A scruffy 18 year old skateboard with cuts and bruses from skateing all over him and walked into a VW dealer to help my mum choose her new car (which ended up being a VW Bora Sport TDI) they took one look at me and just ignored me  >:(
Title: Re:VW Dealerships How they treat you?
Post by: snowball on 05 February 2004, 19:57
thats the stealers once they sold u a car wooooooooohoooooooooo !! then after its f00k u pal,and tbh its not just vw garages i think its everyone !! the world is too much hung up on money !
Title: Re:VW Dealerships How they treat you?
Post by: Cupra Turbo on 05 February 2004, 23:11
My local VW garage treats me like a king, (it helps that i have family working there) ... my warranty has paid for fuel management systems, fuel injectors, throttle bodies, HT leads, 3x distributor caps, 2x rotor arms... lol

Im happy with my service, VW phoned me with a survey a few days back and I just gave em 5 stars for everything
Title: Re:VW Dealerships How they treat you?
Post by: Dizzie on 06 February 2004, 00:03
mine come out and have a look at the car sometimes. always interested in what I've been doing and my future plans.

The parts guy is a little confused when I order bits for the mk3 though. I have to explain to him I've got a mk3 dash in my mk2.

I wonder what they'll say when i've got the new engine ;D
Title: Re:VW Dealerships How they treat you?
Post by: golf111 on 06 February 2004, 00:23
never used them too expensive
Title: Re:VW Dealerships How they treat you?
Post by: golfvr6 on 06 February 2004, 00:30
I use the parts department at Colbornes in Woking, very helpful and quick.
The service department however like most is pretty much gaybar.
Service advisors think they know everything.
Yep  :D
Title: Re:VW Dealerships How they treat you?
Post by: Dizzie on 06 February 2004, 00:34
I'm sure they do know everything.... about standard VWs ;D
Title: Re:VW Dealerships How they treat you?
Post by: golfvr6 on 06 February 2004, 00:37
Yeah NOT
Most of them are fat old men that probably have never got their hands dirty.
Title: Re:VW Dealerships How they treat you?
Post by: Speedydub on 06 February 2004, 13:10
My local (Lindvale, Southend) are ok. I always have a bit of a natter with the bloke that sold me my car when I'm down there.

Years ago, they were sh!t, I had loads of probs that they didnt want to know about with my 2nd polo. Fortunatelt, all the staff from then have gradually been replaced  ;D
Title: Re:VW Dealerships How they treat you?
Post by: Omar on 06 February 2004, 13:56
Have literally come back from the dealers, been to two within an hour.

Was in the Guildford branch of muppets for a set of rear brake pads for the 16v. None in stock, but got the part number. So cool yeah?

.........drove up to the Woking branch with the part number where I was told it was the wrong number/part for my car and gave me the right set.

Good bloody job the Guildford branch was out of stock!!

?35.25 BTW
Title: Re:VW Dealerships How they treat you?
Post by: Blue MK2 on 06 February 2004, 14:03
Vindis VW down Beds used to have Audi with them. Now Audi have moved further away becuase of poor service from VW which looked bad for Audi or sumthing
Title: Re:VW Dealerships How they treat you?
Post by: modulater on 07 February 2004, 12:25
it all depends how much money your spending  ;D ;D ;D