GolfGTIforum.co.uk
Model specific boards => Golf mk5 => Topic started by: phope on 05 February 2007, 18:42
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Hmmm...had a phone call from the dealer tonight
My Edition 30 has had something missed by the dealer at time of ordering into system
In early November 06, I'd originally ordered a 3 door, 6spd in Red, with options of ipod prep with armrest, bi-xenons, rear parking sensors and highline computer. Order was then amended next day to same as above, but in Candy White. I have copies of order forms for both of these.
1 week later, and well before the final cut off for amendments, I requested the addition of the multi-function steering wheel. My salesman was off on holiday, and the sales manager himself noted the amendment, and said not a problem. I was not provided with a copy of this last amended order form.
However, I was in on Saturday just finalising the deal for 1st March delivery, and something they said made me ask for them to check the order. Sales manager definitely remembers the amendment, but it has not gone onto system. After checking DIALOG, they have confirmed all options bar the wheel have been included.
Annoying :rolleyes:, but not a dealbreaker..I'll still take delivery on 1st March as it has everything else I wanted (or at least it better had when it turns up in the next couple of weeks at the dealer!)
My question:
Can the multi-function wheel be retrofitted easily, and has anyone done this already?
I want to consider whether to ask the dealership to retrofit it, but for the same price as factory option
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Good question, would like to also know the cost of parts and ease of self fit?
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Let us know how you get on.. id also be interested because I really miss not having to lean halfway across the car to fiddle with the stereo!
If they refuse to retro-fit them, then surely they can't charge you for them?
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oh no, I won't be charged for something that's not on the car - thats not the issue, and to be fair, they were quick in saying that it was their omission...mistakes happen, and I'm not going to shout and stamp my feet :grin:
Just wondered how straightforward it is for retrofitting...I could at least go back to them and offer to pay the factory price, if they met the cost of their omission over and above the factory price..ie, if it costs £500 in parts and workshop time, I would pay £300 or so, and they meet the rest
Another part of me is saying not to bother, in case of damage, etc when a tech tries to fit something they've never done before
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Thread and installation pics here:
http://forums.vwvortex.com/zerothread?id=2938601
Not for the faint heated methinks :wink:
Cass
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Thread and installation pics here:
http://forums.vwvortex.com/zerothread?id=2938601
Not for the faint heated methinks :wink:
Cass
f*** that!!! You got to be one confident guy to pi$$ around with the airbag and steering wheel like that!!!
I popped into the dealer to find out if I could get the multi function fitted to mine and they said no straight away. I reckon it would cost a fortune anyway. But then again, a vw technician should be very competent installing a retro fit.
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Hi,
what differance does this multi-fuction wheel make, it was a £50 option of the top of my head, do people think it is worth it?
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Thread and installation pics here:
http://forums.vwvortex.com/zerothread?id=2938601
Not for the faint heated methinks :wink:
Cass
Had a look through the installation, looks alright, as its pretty much plug and play, yes maybe fiddly and maybe a bit dodgy to work with airbag, but if you follow the steps, it should be dandy.
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Hi,
what differance does this multi-fuction wheel make, it was a £50 option of the top of my head, do people think it is worth it?
afraid not...it was £370 option...gives steering wheel controls for stereo head unit, and phone
It can also be ordered with the paddles for the DSG gearbox
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hmm, after seeing the install, reckon I'll give it a miss...I can see too many things going wrong with a retrofit by an inexperienced tech
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yer just check again and your right, it is the Multifunction computer, (Highline) that is £50, what the heck is this?
Thanks
Nathan
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Phope you're taking it quite well - I'd be ballistic :shocked: I wouldn't be that bothered if I was only keeping my Edition 30 for a year or less - like my 06 GTI or 56 R32 - but I'm keeping the Edition 30 for life or at least thts my intention. Its going to be a weekend car and not a daily driver, with the mileage kept low - not 10k in 2 months like the R32 :laugh: So it has to arrive as planned with everything I ordered in place.
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if it was the xenons, armrest or parking sensors, I'd be livid, and would tell them to shove it
It is annoying, but not a dealbreaker...will see if I can wangle some other goodies out of them :grin:
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Not being funny here, but what would you do if you received your car with the multi-function wheel fitted and the circuit board controlling it malfunctioned?
You would send it in to your dealer for repair/replacement right? And the process they would carry out?....It would be exactly the same as retro fitting the circuit board and new steering wheel.
All the same steps would have to be taken, all the same trim would need to be removed. Hell, read that "How to" on vortex and you'll see you have to take the steering wheel off just to remove the lower ignition cowl or wiper stalk (exactly the same as in a mk4).
This will be a very simple task for an experienced VW technician, and I would certainly have no hesitation in having this done if the dealer is agreeing to meet the additional cost of retro-fit because of their mistake.
You trust these guys to build the cars in the first place, and then service them - this is surely a walk in the park? (or am I missing something?)
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I assume you have the manual rather than the DSG as would be a shame to have DSG without the flappy paddles!
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My Edition 30 has had something missed by the dealer at time of ordering into system
Funny that - i lost out on my highline computer as the salesman doesn't check his e-mails! By the time i found this out the order had been processed! :angry:
Did the dealer tell you two weeks Phope? He seems to be much more conversant with you than me!
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Maybe I've just been annoying them more the last week or two :grin:
I'm told it will be available for 1st March delivery no problem...so I'm guessing it will be available at dealer in a week or two
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I just had a sudden heart palpitating moment.
If you order the multi function steering wheel, you automatically get the highline computer correct? That is how I read it....
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I just had a sudden heart palpitating moment.
If you order the multi function steering wheel, you automatically get the highline computer correct? That is how I read it....
I don't think so as I have the MFSW but only midline :sad:
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I just had a sudden heart palpitating moment.
If you order the multi function steering wheel, you automatically get the highline computer correct? That is how I read it....
Yes - to quote the options list: "Multifunction steering wheel including Highline multifunction computer" although you can specify the highline computer on its own with the standard steering wheel for £50
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That is a very hard job - stay well away m8
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That is a very hard job - stay well away m8
I ask again, why is it any different from the dealer repairing one that goes bad under warranty? :undecided:
If the circuit board shorted out, would the dealer send the car back to Wolfsburg to have the steering wheel removed? Of course not, it would be done in-house, quickly and competently. If the bloke who published the write up managed to tackle it (without, by his own admission, the correct tools) why would a VW main dealership with the correct facilities and knowledge not be able to do it?
I guess I'm having major difficulty in understanding why people are reluctant to let the people who maintain the car day in and day out (ie your dealership) remove a steering wheel and swap a circuit board over. The work would obviously be covered under warranty, so any problems and the dealership would be obliged to fix under warranty.
Maybe I have a bit more of a devil-may-care attitude towards cars, but if I had ordered the MFSW, the dealer had missed it at time of order but was offering to retro-fit I would agree straight away. It looks less complicated than retro fitting cruise-control to the Mk4, which I, a mechanical f*ckwit managed on my PD150 at one moth old, so just I don't get the reluctance to have it done?
I'm surprised at the Doc, who can dissasmeble a MK5 interior with his eyes shut, is suggesting a qualified dealership shy away from a simple job like that :shocked:
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It looks less complicated than retro fitting cruise-control to the Mk4, which I, a mechanical f*ckwit managed on my PD150 at one moth old. :shocked:
OMG - I wish I could have done that when I was only a month old :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh:
Seriously though - Im with you all the way on this one. This kind of work is basic bread+butter stuff for the VW main dealers - who have access to the very latest technical info and even a direct link to Wolfsburg.
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What can I say, I was a talented youngster :grin:
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What can I say, I was a talented youngster :grin:
Don't tell us - you just popped out, with an adjustable in one hand and a hammer in the other! :wink: :wink: :grin:
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So does anyone actually know if a dealer can do this and for how much? Im very much interested in getting the MFSW added to my R32 so I can control volume etc on the RCD 300 from my steering wheel :smiley:
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I got this retro fitted to mine,but what a pain in the assssss,got it working but then lost cruise control,it ended up being the wrong steering control module,yet when i ordered the parts for this mod they assured me these were the right parts!!!
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So sounds like its best to forget about it then :undecided:
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I never bothered getting it added in the end...the job seemed to be more complex than originally thought
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A lot to be said for getting the spec right at first order or buying a second hand one with it already fitted :grin:
Surely The Doc can do this blindfolded :nerd:
Cass