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Model specific boards => Golf mk7 => Topic started by: AGB on 23 March 2023, 17:58

Title: Fixed Price Service
Post by: AGB on 23 March 2023, 17:58
Hey All

Had a call from my dealer and the whole service plan is up for renewal and they're doing the all inclusive hustle (excluding brake fluid). Seems the prices are going up after 1/April so renewing before means VWFS will honour the 22/23 pricing. Mentioning if useful to anyone in a similar position.

I'm debating not bothering with main dealer and going to an independent VAG specialist with a good reputation. I just don't want to give the organised crime syndicate at VWFS my money but at the same time, not sure where this comes out on comparison costs.

I'd much prefer my car going to a garage where they're a garage first and not administrators who take your keys and sell you a service plan. Being a garage seems to feature low down on the list!

Anyone been in a similar position and can offer their perspective?

Thanks


Alex
Title: Re: Fixed Price Service
Post by: willni on 23 March 2023, 20:30
It just depends who your local VAG specialist is and if they have a good name. It's not a normal gti so those that buy it (if you ever sell) will be much fussier on silly things, but realistically it's just oil and a filter so it's more the intervals people are looking for.
Title: Re: Fixed Price Service
Post by: Yusee on 23 March 2023, 21:44
There’s a reputable independent VAG specialist near me who I used once to service my Seat.

There was virtually no difference in cost between them and the Seat main dealer.

On a service plan I’m fairly sure there will be little cost difference.

I had intended, by this point, to change to an independent- I saved a lot of money and got better service when I changed to independents for the BMWs I owned previously- but frankly, I don’t feel the need to change - for now at least
Title: Re: Fixed Price Service
Post by: Adam T7 on 23 March 2023, 22:00
Lucky enough to have an independent VW specialist about 5 miles away, all the Techs are GTI enthusiasts and they do a great job. To me, talking to the guy who actually works on your car vs the Service Receptionist is priceless.
Title: Re: Fixed Price Service
Post by: AGB on 23 March 2023, 22:30
It just depends who your local VAG specialist is and if they have a good name. It's not a normal gti so those that buy it (if you ever sell) will be much fussier on silly things, but realistically it's just oil and a filter so it's more the intervals people are looking for.

I don't really have one. One of my clients is based in Warwick and I thought that I might get APS to do it. Or I could speak to Richard at Tuthill Porsche. I got out the Porsche network the moment my warranty expired and went to JZM. I've struggled to find an equivalent in VAG who is reasonably close to me.
Title: Re: Fixed Price Service
Post by: AGB on 23 March 2023, 22:33
There’s a reputable independent VAG specialist near me who I used once to service my Seat.

There was virtually no difference in cost between them and the Seat main dealer.

On a service plan I’m fairly sure there will be little cost difference.

I had intended, by this point, to change to an independent- I saved a lot of money and got better service when I changed to independents for the BMWs I owned previously- but frankly, I don’t feel the need to change - for now at least

Judging by the MOT at an independent versus main dealer, there was about £40 in it. VW price matched without quibble but it left me with the feeling that there was a bump for the VW dealer stamp. About 40% saving on major services with Porsche by going to JZM over main dealer. I just need to find a reputable indie.
Title: Re: Fixed Price Service
Post by: AGB on 23 March 2023, 22:35
Lucky enough to have an independent VW specialist about 5 miles away, all the Techs are GTI enthusiasts and they do a great job. To me, talking to the guy who actually works on your car vs the Service Receptionist is priceless.

Mind sharing their details please Adam? I'm open to all suggestions right now as I have a client in Warwick who I get to see on a reasonably regular basis so with some planning, I could widen the net.
Title: Re: Fixed Price Service
Post by: Adam T7 on 24 March 2023, 04:25
There’s a reputable independent VAG specialist near me who I used once to service my Seat.

There was virtually no difference in cost between them and the Seat main dealer.

On a service plan I’m fairly sure there will be little cost difference.

I had intended, by this point, to change to an independent- I saved a lot of money and got better service when I changed to independents for the BMWs I owned previously- but frankly, I don’t feel the need to change - for now at least

Judging by the MOT at an independent versus main dealer, there was about £40 in it. VW price matched without quibble but it left me with the feeling that there was a bump for the VW dealer stamp. About 40% saving on major services with Porsche by going to JZM over main dealer. I just need to find a reputable indie.


I don’t have a stamp, it’s an electronic service record. Local Independent is on the VW Service database and updates and gives me a copy. If I was looking at a used GTI, I’d rather see DSG and Haldex services every 3 years and oil changes every 6 months on a service record than a dealer stamp based on VW’s service plan.
Title: Re: Fixed Price Service
Post by: Adam T7 on 24 March 2023, 04:27
Lucky enough to have an independent VW specialist about 5 miles away, all the Techs are GTI enthusiasts and they do a great job. To me, talking to the guy who actually works on your car vs the Service Receptionist is priceless.

Mind sharing their details please Adam? I'm open to all suggestions right now as I have a client in Warwick who I get to see on a reasonably regular basis so with some planning, I could widen the net.

Bit of a stretch from Warwick, it’s VW World in Stockport👍.
Title: Re: Fixed Price Service
Post by: funboxster on 24 March 2023, 07:46
I'm not a fan of main dealer stealers, but my local VW dealer has price matched the last couple of times I've asked, for MOT(£35) and for brake fluid change(£39)
I have the service plan, in order to get the extra 2 year warranty.
Title: Re: Fixed Price Service
Post by: willni on 24 March 2023, 09:55
Hey All

Had a call from my dealer and the whole service plan is up for renewal and they're doing the all inclusive hustle (excluding brake fluid). Seems the prices are going up after 1/April so renewing before means VWFS will honour the 22/23 pricing. Mentioning if useful to anyone in a similar position.

Good shout on mentioning the price increase in April, mine's not due to finish until May, so paid it off and should get a new one Monday.
Title: Re: Fixed Price Service
Post by: P6GTD on 24 March 2023, 10:48
If you switch from dealer servicing will this not invalidate the 12 year corrosion warranty. Not sure about VW but was certainly the case with Ford. A friend had serious corrosion on an 8yo Ka and because she had switched to indie servicing after 5 years Ford said “no”. That mistake cost her more than years of the indie saving could ever make up for.
I work on basis that dealer servicing is worth the stamp, espec if eventually selling or P/X back into VAG.
Title: Re: Fixed Price Service
Post by: Adam T7 on 24 March 2023, 11:33
If you switch from dealer servicing will this not invalidate the 12 year corrosion warranty. Not sure about VW but was certainly the case with Ford. A friend had serious corrosion on an 8yo Ka and because she had switched to indie servicing after 5 years Ford said “no”. That mistake cost her more than years of the indie saving could ever make up for.
I work on basis that dealer servicing is worth the stamp, espec if eventually selling or P/X back into VAG.

Each to their own. Odd for a modern 8 year old car to have serious corrosion. Warranty’s on bodywork usually only cover rot from within. Wife’s current Polo is 12 years old this year with zero rot and her (ex) 21 year old Golf is still on the road (I went on MOT check yesterday out of curiosity)

I generally keep cars for long periods so a dealer service stamp is worth a lot less than a big pile of invoices showing fastidious servicing come sale time.
Title: Re: Fixed Price Service
Post by: willni on 24 March 2023, 11:39
Warranty for paintwork depends on your local dealer, I had a 3 year old polo and my closest VW wanted £600 to blow in the door sill beside the weather stripping, went to the dealer I use now and was told when do you want it done and here's a courtesy car for free.

Used them ever since. 
Title: Re: Fixed Price Service
Post by: willni on 27 March 2023, 14:25
Just a follow up regarding the service plans, they’re going up in price and are going to remove the brake fluid change and mot check from it as well. Got my new one activated this morning
Title: Re: Fixed Price Service
Post by: AGB on 28 March 2023, 11:54
Just a follow up regarding the service plans, they’re going up in price and are going to remove the brake fluid change and mot check from it as well. Got my new one activated this morning

My dealer excluded the brake fluid change previously. Is this the VWFS administered policy?
Title: Re: Fixed Price Service
Post by: SRGTD on 28 March 2023, 12:11
Just a follow up regarding the service plans, they’re going up in price and are going to remove the brake fluid change and mot check from it as well. Got my new one activated this morning

My dealer excluded the brake fluid change previously. Is this the VWFS administered policy?

I’ve not had a VW service plan that included a brake fluid change since I bought my mk6 Golf GTD back in 2011 (it was also a three year service plan back then). Since then, I’ve always had to pay for brake fluid changes as a separate chargeable item that falls outside the service plan.
Title: Re: Fixed Price Service
Post by: willni on 28 March 2023, 12:58
This was a Agnews Volkswagen Belfast policy, the often advertise it a free add on and I’m guessing are continuing it until the new price increase.
Title: Re: Fixed Price Service
Post by: AGB on 28 March 2023, 12:59
Just a follow up regarding the service plans, they’re going up in price and are going to remove the brake fluid change and mot check from it as well. Got my new one activated this morning

My dealer excluded the brake fluid change previously. Is this the VWFS administered policy?

I’ve not had a VW service plan that included a brake fluid change since I bought my mk6 Golf GTD back in 2011 (it was also a three year service plan back then). Since then, I’ve always had to pay for brake fluid changes as a separate chargeable item that falls outside the service plan.

Same as me. I just saw Will's comment and reacted to it for that very reason. They will price match the MOT so think they start at £55. They price matched to Halfords at £30 without quibble last year.

Title: Re: Fixed Price Service
Post by: willni on 28 March 2023, 13:10
The mot is probably why we get the brake fluid change, as our mot’s are carried out at government run facilities, so they can’t actually perform it which is also the reason my car has no mot until June (expired January)

So we get an mot check and brake fluid change instead of an actual mot .